Adrienne Williams Hicks

• Monitors and records the efficiency and fluidity of patient and clinician flow throughout the clinic
• Responsible for gathering clinical information from referring facilities and additional healthcare providers as needed.
• Communicates regularly with patients about billing issues, appointments and procedures.
• Facilitates communication between patients and various departments and staff.
• Offers simple, clear explanations to help clients and families understand hospital policies and procedures.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity within clinic

• Welcome and orient all patients to clinic
• Perform various administrative duties to support clinic staff
• Conduct scheduling for patient appointments
• Register patients in clinic and code insurance
• Monitor and restock clinic supplies
• Facilitated communication between patients and various departments and staff.

Assist in management of medical records

Responsible for supporting accounting department by processing billing data

Entering customer and account data from source documents within time limits

Compiling, verifying accuracy and sorting information to prepare source data for computer entry

Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output