Dynamic owner and manager at Store Oudjehani, I drove sales growth through innovative marketing strategies and enhanced customer satisfaction by refining service processes. Skilled in retail mathematics and team collaboration, I optimized inventory management and fostered a high-performing team, achieving significant improvements in operational efficiency and profitability.
Overview
5
5
years of professional experience
Work History
Owner and Manager
Store Oudjehani
Sidi Aich, Bejaia, Algeria
06.2020 - 08.2025
Led daily operations to ensure efficient store management and exceptional customer service.
Developed and implemented marketing strategies to increase brand awareness and sales revenue.
Managed inventory control systems, optimizing stock levels and reducing waste.
Trained and mentored staff, fostering a collaborative work environment and enhancing team performance.
Established relationships with suppliers to negotiate favorable terms and enhance product quality.
Oversaw financial management, including budgeting, forecasting, and expense tracking for profitability.
Implemented customer feedback mechanisms to refine services and enhance overall shopping experience.
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Education
Bachelor of Science - Science And Technology
University of Bejaia
Elkseur, Bejaia, Algeria
07.2023
Skills
Basic Numerical Calculation, Attention to Detail, Retail Mathematics
Maintained a \text{B} average in high school accounting/math courses, demonstrating high-level accuracy in calculating complex figures
Time Management, Punctuality, Team Collaboration
Served as Student Council Treasurer for one year; responsible for managing event finances and coordinating meeting times for a team of 10 members
Volunteered at the local food bank for 50 hours, assisting in guest check-in and providing directions and information to patrons