Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Arabella Shivers

Buckeye,AZ

Summary

Enthusiastic and adaptable young professional with experience in educating clients about financial products and digital capabilities. Known for strong problem-solving and communication skills, committed to delivering exceptional customer service and fostering positive relationships.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Digital Ambassador Internship

Bank of America
Buckeye, Arizona
06.2025 - 08.2025
  • Educated clients about bank products and services to enhance financial literacy.
  • Collaborated with team members to address customer service issues promptly.
  • Participated in training sessions to improve product knowledge and service skills.
  • Provided customer service to bank clients, answering inquiries and resolving complaints.
  • Developed strong customer relationships to encourage repeat business.

Back of House Team Member

Culver's Restaurant
Buckeye, AZ
05.2024 - 08.2024
  • Maintained cleanliness and organization in the kitchen and storage areas.
  • Assisted team members with food assembly and plating during peak hours.
  • Stocked supplies and ingredients to ensure smooth kitchen operations.
  • Operated kitchen equipment safely while adhering to operational protocols.
  • Performed additional duties as requested by management team members.

Education

Associate of Arts - Digital Media Arts

Glendale Community College
Glendale, AZ
05-2026

Skills

  • Customer service and engagement
  • Product knowledge
  • Communication strategy
  • Problem solving
  • Client needs analysis
  • Active listening
  • Multitasking
  • Microsoft Office proficiency
  • Technical support
  • Advanced computer skills

Certification

  • Soft Skills Certification

Accomplishments

  • Current 4.0 GPA

References

References available upon request.

Timeline

Digital Ambassador Internship

Bank of America
06.2025 - 08.2025

Back of House Team Member

Culver's Restaurant
05.2024 - 08.2024

Associate of Arts - Digital Media Arts

Glendale Community College

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