Arabella Shivers
Bank of America
Buckeye,AZ
1
Certification
1
year of professional experience
Enthusiastic and adaptable young professional with experience in educating clients about financial products and digital capabilities. Known for strong problem-solving and communication skills, committed to delivering exceptional customer service and fostering positive relationships.
Work History
Digital Ambassador Internship
2 Months- Educated clients about bank products and services to enhance financial literacy.
- Collaborated with team members to address customer service issues promptly.
- Participated in training sessions to improve product knowledge and service skills.
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Developed strong customer relationships to encourage repeat business.
Back of House Team Member
3 Months- Maintained cleanliness and organization in the kitchen and storage areas.
- Assisted team members with food assembly and plating during peak hours.
- Prepared ingredients following restaurant standards and safety protocols.
Education
Associate of Applied Science - Data Analysis
Skills
Customer service and engagement
Product knowledge
Communication strategy
Problem solving
Client needs analysis
Active listening
Multitasking
Microsoft Office proficiency
Technical support
Advanced computer skills
Brand awareness
Customer engagement
Certification
- Soft Skills Certification
- Food Handlers Card
Timeline
Digital Ambassador Internship
Bank of America
06.2025 - 08.2025Read More
Back of House Team Member
Culver's Restaurant
05.2024 - 08.2024Read More
Maricopa Community Colleges, Estrella Mountain Community College
Associate of Applied Science from Data Analysis
Read More