Araceli Aguilar
Sioux City
Summary
A great manager with at Papa John's Pizza, excelling in team leadership and customer service. Skilled in time management and decision-making, I successfully resolved conflicts and maximized performance through effective mentoring. Bilingual and dedicated to fostering a productive work environment, I consistently achieved operational excellence.
Overview
5
5
years of professional experience
Work History
Manager
Papa John's Pizza
09.2017 - 08.2019
- Maintained organized records, facilitating easy access to information and resources.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Cleaner
Claussen Group
03.2016 - 08.2017
- Conducted thorough cleaning of assigned areas to maintain hygiene standards.
- Utilized industrial cleaning equipment to ensure efficient and effective service delivery.
- Developed and implemented daily cleaning schedules to optimize workflow efficiency.
- Trained new staff on proper cleaning techniques and safety protocols.
Shift Leader
Dairy Queen Store
11.2014 - 03.2016
- Supervised team operations to ensure smooth workflow and high-quality service delivery.
- Trained new staff on procedures, safety protocols, and customer service standards.
- Implemented inventory control measures to minimize waste and optimize stock levels.
- Assisted in scheduling shifts to maintain adequate coverage during peak hours.
Education
East High School
Sioux City, IASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Bilingual
Languages
Spanish
Elementary
Timeline
Manager
Papa John's Pizza
09.2017 - 08.2019
Cleaner
Claussen Group
03.2016 - 08.2017
Shift Leader
Dairy Queen Store
11.2014 - 03.2016
East High School