Araceli Castaneda
1549 William Way,CA
Summary
Dynamic manager with a proven track record at Aracely's Restaurant, excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and inventory management, achieving significant budget savings. Skilled in conflict resolution and decision-making, fostering a motivated workforce dedicated to exceptional guest satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
Aracely's Restaurant
01.2009 - Current
- Directed daily operations to ensure exceptional guest service and satisfaction.
- Implemented staff training programs to enhance team performance and efficiency.
- Managed inventory control processes to minimize waste and optimize resource allocation.
- Oversaw compliance with health regulations, ensuring safety standards were consistently met.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Supervisor
Aracely's Market
01.2009 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on best practices and operational procedures.
- Implemented inventory management systems to enhance stock accuracy and availability.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Analyzed sales data to identify trends and inform strategic product placement decisions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
Education
High School Diploma -
Ygnacio Valley High School
Concord, CAAssociate of Science -
Heald College
CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Cross-functional teamwork
Certification
- CM - Certified Manager Certification
- Certified Food Handler, Premier Food Safey - 2012-2028
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Aracely's Restaurant
01.2009 - Current
Supervisor
Aracely's Market
01.2009 - Current
High School Diploma -
Ygnacio Valley High School
Associate of Science -
Heald College