Araceli Cuevas

Housekeeping

Safari West Wildlife

03.2023 - Current

Enhanced guest satisfaction by providing exceptional housekeeping and cabin services.
Coordinated closely with staff to ensure timely room preparations before guests'' arrival.
Collaborated with staff to ensure clean and comfortable rooms for guests upon arrival.
Assisted in training new hires on housekeeping procedures, promoting consistent quality across the department.
Followed company safety rules, lock-out tag-out procedures and good housekeeping practices.
Fostered positive guest relations by promptly addressing and resolving any housekeeping issues encountered.
Maintained a clean, safe, and organized living environment with consistent housekeeping tasks.
Provided valuable feedback to staff, resulting in improved performance and higher quality service.
Worked with housekeeping team to resolve issues or questions.
Handled guest complaints about housekeeping services and referred problems to management.
Completed inventory checks on supplies regularly to avoid shortages or excess stock.
Contributed to a positive work environment through effective communication and teamwork among staff.
Collaborated with staff to address any room issues or special requests from guests.
Practiced excellent housekeeping to maintain accident-free workplace.
Collaborated with staff to ensure room availability and optimal guest satisfaction.

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