Araceli De La Torre
Chandler,AZ
Summary
Dynamic and detail-oriented professional with a proven track record at Shadow Tree Apartments, enhancing tenant satisfaction through effective problem-solving and customer service. Skilled in records management and proficient in Microsoft Office, I excel at multitasking and adapting to changing priorities while ensuring confidentiality and efficient communication.
Overview
9
9
years of professional experience
Work History
Property Management Administrative Assistant
Shadow Tree Apartments
06.2015 - 08.2024
- Enhanced tenant satisfaction with prompt resolution of maintenance requests and clear communication.
- Managed detailed financial records, ensuring accurate rent collection and timely processing of payments.
- Supported legal proceedings as needed by gathering relevant documentation, drafting correspondence, and liaising between parties when necessary.
- Enhanced reporting capabilities with the implementation of an organized digital filing system for easy access to essential documents.
Legal Assistant
Slack-Mendez Law Firm
09.2019 - 08.2020
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Education
Bachelor of Arts - Psychology
University of Phoenix
Tempe, AZ05-2016
Skills
- Fluent Spanish speaker
- Records management abilities
- Administrative tasks proficiency
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking abilities
- Microsoft outlook, word, and Excel
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Legal Assistant
Slack-Mendez Law Firm
09.2019 - 08.2020
Property Management Administrative Assistant
Shadow Tree Apartments
06.2015 - 08.2024
Bachelor of Arts - Psychology
University of Phoenix
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