PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Languages
Timeline

ARACELI ENCISO

CAPK
Bakersfield,CA
1
Language
1
Certification
24
Years of experience
1

Registered Counselor

Skilled [SUD] Counselor with strong background helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills. Registered by [CA]. Strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Work History

Counselor 1

10 Months
North Kern State Prison | 12.2025 - Current
  • Conducted inmate counseling, addressing adjustment, behavior, and reentry goals.
  • Developed case plans supporting classification, program placement, and custody recommendations.
  • Coordinated referrals to education, substance abuse, and mental health services.
  • Reviewed institutional records to prepare accurate progress reports and custody updates.
  • Monitored inmate progress, documenting behavioral changes and treatment participation.
  • Facilitated individual and group sessions promoting accountability and prosocial decision-making.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.

Family Service Worker

4 Years 5 Months
CAPK | 05.2022 - Current
  • Arranged support services including child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, and parenting classes.
  • Coordinated home visits with families in order to assess safety concerns and provide supportive counseling.
  • Coordinated home visits with families to assess safety concerns and deliver supportive counseling, enhancing family stability.
  • Provided case management services by connecting families to community resources such as housing assistance, food banks, job training programs.
  • Facilitated group activities for families to build communication and problem solving skills.
  • Supported parents in managing challenging behaviors of children through positive behavior interventions.
  • Encouraged healthy relationships between family members by facilitating dialogue around issues related to communication styles, expectations, roles and responsibilities.
  • Maintained case history records and prepared reports.
  • Facilitated dialogue among family members to promote healthy relationships by addressing communication styles, expectations, and roles.

Dispatcher and payroll clerk

2 Years 1 Month
US Citylink Corporation | 04.2020 - 05.2022
  • Schedule freight deliveries and arrange pickups of shipments and parcels. Scheduled truck drivers relaying shipment details as arranged with customers, and setting up driver's routes review truck drivers' logs.
  • Make sure the truck is not overloaded and that the cargo is balanced and secured properly. Make sure perishable foods stay at a safe temperature at the time of delivery.
  • Contributed to initiatives that streamlined payroll processes, enhancing overall efficiency.
  • Resolved discrepancies between time sheets and wages through collaboration with employees and supervisors, ensuring accurate payroll.
  • Used payroll software to input payroll data and prepare checks.
  • Completed time sheets showing employees' arrival and departure times.
  • Prepared detailed reports on payroll activities, including hours worked and taxes withheld, to support financial accuracy and compliance.
  • Updated payroll records by entering changes in exemptions, insurance coverage, and savings deductions.
  • Verified attendance, hours worked, and pay adjustments and post information onto designated records.

Information and referral specialist

4 Years 8 Months
CAPK | 08.2015 - 04.2020
  • Maintained knowledge of community services and resources available to callers.
  • Conducted research and provided recommendations on legal liabilities, risk management, and quality of care to support informed decision-making.
  • Managed database systems to ensure accurate and accessible records of caller interactions.
  • Utilized problem-solving skills to provide innovative solutions to callers' issues.
  • Utilized database management systems to maintain records of callers' interactions.
  • Developed streamlined processes for prompt and accurate responses to caller requests.
  • Participated in training sessions focused on developing communication skills.
  • Managed and coordinated multiple projects while ensuring timely completion.

Food production supervisor

4 Years 10 Months
Grimmway Farms | 04.2008 - 02.2013
  • Coordinated cross-departmental efforts to enhance day-to-day operations.
  • Trained new staff in food production operations, safety protocols and equipment use.
  • Developed equipment maintenance schedules and arranged for repairs.
  • Facilitated effective communication between departments, ensuring timely project completion.
  • Managed employee performance through feedback, conflict resolution, and addressing concerns.
  • Coordinated efforts between multiple departments within the organization to ensure smooth operation of day-to-day tasks.
  • Established effective communication between various departments to ensure timely completion of projects.
  • Recorded production, operational, and personnel data on specified forms.

Escrow Coordinator

5 Years 7 Months
Global Realty | 02.2003 - 09.2008
  • Met with applicants to obtain information for loan applications and to answer questions about the process
  • Reviewed contracts for completeness to ensure accurate closings and timely fund releases
  • Coordinated with outside vendors such as appraisers, surveyors, and inspectors.
  • Stayed abreast of new types of loans, financial services, and products to better meet customers' needs
  • Ensured timely recording of deeds, mortgages and other legal instruments in county records
  • Verified correct contract signing procedures by checking for notarization and adherence to regulations
  • Prepared detailed reports on transaction status for management review
  • Explained to customers different types of loans and credit options that were available, as well as the terms of those services
  • Monitored daily escrow accounts for discrepancies, implementing corrective actions to uphold compliance and client trust
  • Tracked transaction progress from opening to closing to maintain clear communication and meet deadlines
  • Developed and maintained positive relationships with clients, lenders, title companies and other related parties
  • Utilized problem solving skills to resolve difficult situations involving customers
  • Submitted documents to recorder's office for finalizing ownership transfer
  • Utilized problem-solving skills to resolve any conflicts between buyers and sellers during negotiations
  • Assisted customers in resolving any post-closing issues quickly and efficiently
  • Communicated effectively with customers throughout the entire escrow process
  • Informed parties of closing timelines to encourage timely deliverables
  • Coordinated with title agency to issue commitments and review property tax bills
  • Resolved customer inquiries regarding escrow accounts quickly and efficiently
  • Maintained orderly escrow agenda by communicating responsibilities and providing ample time for task completion
  • Inspected documents for accuracy to ensure all parties are in agreement prior to closing.

Education

Associate in Science (A.S.) - Child Development

Taft College | Taft | 03-2026
  • Program Summary Candidate
  • Expected graduation

Associate in Science (A.S.) - Business Technologies

Taft College | Taft | 12-2024

Bachelor of Science - Psychology

Grand Canyon University | Phoenix, AZ | 05-2027

Skills

Counseling
Intake assessments
Skilled in intake interviewing
Behavior tracking
Substance abuse counseling
Treatment Planning
Treatment strategies
Empathy training
Bilingual in Spanish and English
Grief counseling
Anger management
Family dynamics
CBT expert
Bilingual speaker
Empathy development
Group facilitation
Crisis intervention

Certification

  • Bilingual Spanish/English Certificate
  • Child and Family Partners Certificate of Achievement

Languages

Spanish
Native or Bilingual

Timeline

Counselor 1

North Kern State Prison
12.2025 - CurrentRead More

Family Service Worker

CAPK
05.2022 - CurrentRead More

Dispatcher and payroll clerk

US Citylink Corporation
04.2020 - 05.2022Read More

Information and referral specialist

CAPK
08.2015 - 04.2020Read More

Food production supervisor

Grimmway Farms
04.2008 - 02.2013Read More

Escrow Coordinator

Global Realty
02.2003 - 09.2008Read More

Taft College

Associate in Science (A.S.) from Business Technologies
Read More

Taft College

Associate in Science (A.S.) from Child Development
Read More

Grand Canyon University

Bachelor of Science from Psychology
Read More
ARACELI ENCISO