Skilled [SUD] Counselor with strong background helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills. Registered by [CA]. Strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Work History
Counselor 1
10 Months
North Kern State Prison | 12.2025 - Current
Conducted inmate counseling, addressing adjustment, behavior, and reentry goals.
Developed case plans supporting classification, program placement, and custody recommendations.
Coordinated referrals to education, substance abuse, and mental health services.
Reviewed institutional records to prepare accurate progress reports and custody updates.
Monitored inmate progress, documenting behavioral changes and treatment participation.
Facilitated individual and group sessions promoting accountability and prosocial decision-making.
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Family Service Worker
4 Years 5 Months
CAPK | 05.2022 - Current
Arranged support services including child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, and parenting classes.
Coordinated home visits with families in order to assess safety concerns and provide supportive counseling.
Coordinated home visits with families to assess safety concerns and deliver supportive counseling, enhancing family stability.
Provided case management services by connecting families to community resources such as housing assistance, food banks, job training programs.
Facilitated group activities for families to build communication and problem solving skills.
Supported parents in managing challenging behaviors of children through positive behavior interventions.
Encouraged healthy relationships between family members by facilitating dialogue around issues related to communication styles, expectations, roles and responsibilities.
Maintained case history records and prepared reports.
Facilitated dialogue among family members to promote healthy relationships by addressing communication styles, expectations, and roles.
Dispatcher and payroll clerk
2 Years 1 Month
US Citylink Corporation | 04.2020 - 05.2022
Schedule freight deliveries and arrange pickups of shipments and parcels. Scheduled truck drivers relaying shipment details as arranged with customers, and setting up driver's routes review truck drivers' logs.
Make sure the truck is not overloaded and that the cargo is balanced and secured properly. Make sure perishable foods stay at a safe temperature at the time of delivery.
Contributed to initiatives that streamlined payroll processes, enhancing overall efficiency.
Resolved discrepancies between time sheets and wages through collaboration with employees and supervisors, ensuring accurate payroll.
Used payroll software to input payroll data and prepare checks.
Completed time sheets showing employees' arrival and departure times.
Prepared detailed reports on payroll activities, including hours worked and taxes withheld, to support financial accuracy and compliance.
Updated payroll records by entering changes in exemptions, insurance coverage, and savings deductions.
Verified attendance, hours worked, and pay adjustments and post information onto designated records.
Information and referral specialist
4 Years 8 Months
CAPK | 08.2015 - 04.2020
Maintained knowledge of community services and resources available to callers.
Conducted research and provided recommendations on legal liabilities, risk management, and quality of care to support informed decision-making.
Managed database systems to ensure accurate and accessible records of caller interactions.
Utilized problem-solving skills to provide innovative solutions to callers' issues.
Utilized database management systems to maintain records of callers' interactions.
Developed streamlined processes for prompt and accurate responses to caller requests.
Participated in training sessions focused on developing communication skills.
Managed and coordinated multiple projects while ensuring timely completion.
Food production supervisor
4 Years 10 Months
Grimmway Farms | 04.2008 - 02.2013
Coordinated cross-departmental efforts to enhance day-to-day operations.
Trained new staff in food production operations, safety protocols and equipment use.
Developed equipment maintenance schedules and arranged for repairs.
Facilitated effective communication between departments, ensuring timely project completion.
Managed employee performance through feedback, conflict resolution, and addressing concerns.
Coordinated efforts between multiple departments within the organization to ensure smooth operation of day-to-day tasks.
Established effective communication between various departments to ensure timely completion of projects.
Recorded production, operational, and personnel data on specified forms.
Escrow Coordinator
5 Years 7 Months
Global Realty | 02.2003 - 09.2008
Met with applicants to obtain information for loan applications and to answer questions about the process
Reviewed contracts for completeness to ensure accurate closings and timely fund releases
Coordinated with outside vendors such as appraisers, surveyors, and inspectors.
Stayed abreast of new types of loans, financial services, and products to better meet customers' needs
Ensured timely recording of deeds, mortgages and other legal instruments in county records
Verified correct contract signing procedures by checking for notarization and adherence to regulations
Prepared detailed reports on transaction status for management review
Explained to customers different types of loans and credit options that were available, as well as the terms of those services
Monitored daily escrow accounts for discrepancies, implementing corrective actions to uphold compliance and client trust
Tracked transaction progress from opening to closing to maintain clear communication and meet deadlines
Developed and maintained positive relationships with clients, lenders, title companies and other related parties
Utilized problem solving skills to resolve difficult situations involving customers
Submitted documents to recorder's office for finalizing ownership transfer
Utilized problem-solving skills to resolve any conflicts between buyers and sellers during negotiations
Assisted customers in resolving any post-closing issues quickly and efficiently
Communicated effectively with customers throughout the entire escrow process
Informed parties of closing timelines to encourage timely deliverables
Coordinated with title agency to issue commitments and review property tax bills
Resolved customer inquiries regarding escrow accounts quickly and efficiently
Maintained orderly escrow agenda by communicating responsibilities and providing ample time for task completion
Inspected documents for accuracy to ensure all parties are in agreement prior to closing.
Education
Associate in Science (A.S.) - Child Development
Taft College | Taft | 03-2026
Program Summary Candidate
Expected graduation
Associate in Science (A.S.) - Business Technologies
Taft College | Taft | 12-2024
Bachelor of Science - Psychology
Grand Canyon University | Phoenix, AZ | 05-2027
Skills
Counseling
Intake assessments
Skilled in intake interviewing
Behavior tracking
Substance abuse counseling
Treatment Planning
Treatment strategies
Empathy training
Bilingual in Spanish and English
Grief counseling
Anger management
Family dynamics
CBT expert
Bilingual speaker
Empathy development
Group facilitation
Crisis intervention
Certification
Bilingual Spanish/English Certificate
Child and Family Partners Certificate of Achievement
Languages
Spanish
Native or Bilingual
Timeline
Counselor 1
North Kern State Prison
12.2025 - CurrentRead More
Family Service Worker
CAPK
05.2022 - CurrentRead More
Dispatcher and payroll clerk
US Citylink Corporation
04.2020 - 05.2022Read More
Information and referral specialist
CAPK
08.2015 - 04.2020Read More
Food production supervisor
Grimmway Farms
04.2008 - 02.2013Read More
Escrow Coordinator
Global Realty
02.2003 - 09.2008Read More
Taft College
Associate in Science (A.S.) from Business Technologies
Read More
Taft College
Associate in Science (A.S.) from Child Development