Dynamic Dispatch Supervisor with a proven track record in optimizing operations and enhancing safety protocols. Expertise in employee training and effective communication ensures seamless dispatch operations and driver safety.
Work History
Dispatch Supervisor/Road Supervisor
6 Years 3 Months
North County Transit | 05.2020 - Current
Oversaw daily dispatch operations to ensure timely transit services.
Coordinated communication between drivers and management for seamless service.
Implemented schedule adjustments based on call-offs and open routes.
Trained new dispatch staff on operational procedures and software systems.
Implemented safety regulations and ensured drivers' safety.
Cover OCC when coverage is needed.
Safety Trainer
3 Years 4 Months
Mv Transportation Inc. | 05.2016 - 09.2019
Developed and delivered safety training programs for diverse employee groups.
Trained new drivers to test for class "B" CDL
Trained new drivers how to troubleshoot a 40-foot bus.
Trained new drivers how to use the radio in the bus, and what to do in an emergency situation.
Collaborated with management to enhance workplace safety policies and procedures.
Created instructional materials tailored to various learning styles and environments.
Dispatch Supervisor/Road Supervisor/Cover Driver/Trainee at Mv Transportation Inc.Dispatch Supervisor/Road Supervisor/Cover Driver/Trainee at Mv Transportation Inc.