Araceli Garcia
Dentologie
Berwyn,IL
1
Language
2027
years of professional experience
Achieved seamless front office operations by delivering exceptional patient care. Enhanced administrative support through accurate billing coordination and record maintenance. Improved patient scheduling efficiency, resulting in increased satisfaction and operational flow.
Work History
Hostess
- Greeted guests and managed reservations and seating flow
- Supported team operations in a fast-paced environment
- Resolved customer concerns professionally
- Trained new staff on service standards
- Learned back of house which then helped going with when certain coworkers needed help.
Receptionist
- Handled multi-line phone system and customer inquiries
- Scheduled appointments and maintained client records
- Processed payments and maintained transaction logs
- Assisted with onboarding new clients and documentation
- Maintained clean and organized reception area
Receptionist
- Managed high-volume phone lines and directed calls efficiently
- Scheduled and confirmed patient appointments
- Maintained accurate patient records
- Processed payments and handled administrative duties
- Provided excellent customer service in a clinical setting
Front Desk Coordinator
- Verify patient insurance eligibility and benefits prior to appointments
- Submit pre-authorizations for dental treatments and follow up as needed
- Manage scheduling and maintain accurate records
- Communicate with patients regarding coverage, treatment plans, and billing
- Process payments and maintain financial records
- Utilize Dentrix Ascend for scheduling and insurance workflows
- Maintain a professional and welcoming front office environment
- Flexible with going to different city locations to help when needed
Education
High School Diploma
Skills
Managed front desk operations
assisting with daily tasks and ensuring smooth workflow.
Conducted insurance verification and facilitated pre-authorizations to support patient care.
Submitted claims efficiently
maintaining accuracy and timeliness.
Coordinated scheduling and managed calendars to optimize appointment availability.
Fostered positive patient relations through effective communication and support.
Performed data entry and maintained accurate record keeping.
Processed payments promptly
ensuring financial accuracy.
Provided administrative support to enhance office productivity.
Utilized time management skills to handle multiple tasks effectively.
LANGUAGES
Spanish – Native/Bilingual
Timeline
Morton West High School
High School Diploma
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Receptionist
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Hostess
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Front Desk Coordinator
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2024 - CurrentRead More