Araceli Portales-Dylmishi
Janesville
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in banking and retail management, with expertise in staff supervision and ensuring transaction accuracy. Committed to enhancing operational efficiency and promoting a customer-focused atmosphere.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Security Finance
Janesville
12.2024 - 03.2026
- Coordinated loan processing and documentation, ensuring timely client approvals.
- Ensured compliance with financial regulations and company policies.
- Maintained accurate records of transactions and customer interactions.
- Resolved customer inquiries and issues promptly and effectively.
- Produced comprehensive reports on sales trends, inventory levels, and financial data to support informed decision-making.
- Delegated work to staff while setting priorities and goals.
- Supported management team in strategic planning initiatives.
- Mentored newly hired employees, enhancing their onboarding experience and integration into the team.
Cashier
Liquor Cabinet
Janesville
12.2023 - 12.2023
- Processed customer transactions accurately and efficiently in high-volume liquor store.
- Maintained clean and organized checkout area and merchandise displays to ensure a welcoming shopping environment.
- Provided friendly assistance to patrons with product selections and inquiries.
- Restocked liquor shelves regularly to support inventory management and ensure product availability.
- Executed age verification by checking identification for alcohol purchases.
- Operated cash register to process payments via cash, check, credit card, or gift card.
- Balanced daily transactions using computerized point-of-sale system for accuracy.
- Organized promotional displays to increase product visibility and attract customer attention.
Bilingual Personal Banker
Premierbanknc
Janesville
02.2022 - 11.2023
- Facilitated efficient account openings and closings to enhance client satisfaction.
- Assisted customers with deposits, withdrawals, transfers, and loan payments.
- Researched customer inquiries and reported findings promptly.
- Cross-sold banking products, including credit cards, loans, and investments, to meet customer needs.
- Cultivated strong customer relationships through exceptional service, leading to increased sales opportunities.
- Maintained accurate transaction records throughout each day.
- Advised customers on various available financial products.
- Participated in training sessions for new banking products and services.
Gas Station Manager
Memorial Drive Mobil
Janesville
02.2020 - 04.2023
- Maintained accurate fuel and inventory records to ensure optimal stock levels and reduce stockouts.
- Approved purchase orders for essential supplies, ensuring uninterrupted gas station operations.
- Monitored gas prices to adjust pricing strategy and enhance market competitiveness.
- Organized daily staff schedules and assigned shifts to optimize workforce efficiency.
- Reconciled cash registers at shift end to guarantee accuracy and compliance with accounting procedures.
- Ensured cleanliness and safety of all store areas, keeping necessary items stocked.
- Assisted with stocking shelves according to planograms and corporate directives.
Education
High School Diploma -
Blackhawk Technical College
Janesville, WI02-1993
Skills
- Banking policies and procedures
- Issue resolution
- MS Excel proficiency
- Account maintenance
- Relationship building
- Attention to detail
- Customer service excellence
- Spanish fluency
- Sales expertise
- Loan processing
- Compliance management
- Transaction accuracy
- Sales reporting
- Scheduling and planning
- Staff supervision
- Verbal and written communication
Languages
Spanish
Professional
Timeline
Assistant Manager
Security Finance
12.2024 - 03.2026
Cashier
Liquor Cabinet
12.2023 - 12.2023
Bilingual Personal Banker
Premierbanknc
02.2022 - 11.2023
Gas Station Manager
Memorial Drive Mobil
02.2020 - 04.2023
High School Diploma -
Blackhawk Technical College