ARACELI RUIZ
Winnemucca,NV
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Experienced and enthusiastic Consultant with problem-solving and analytical skills to execute job duties.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Relationship Consultant
US Bank National Association
06.2023 - Current
- Built strong relationships with customers to achieve financial goals by recommending suitable products and services based on their needs.
- Collaborated with branch team members to improve overall performance and achieve sales goals consistently.
- Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
- Handled sensitive customer data with discretion, adhering to privacy regulations.
- Performed notarial acts on behalf of the bank institution for the public.
Intake Specialist
Frontier Community Action Agency
07.2020 - 06.2023
- Accurate data entry for clients into the ELogic client tracking system and maintained all ELogic updates, case Notes, and assessments
- Supervise and quality intakes, assessments and record keeping
- Oversee and quality check Files
- Assist in the preparation and completion of reports, as required by the Agency and Grantors
- Maintained partnerships with local community organizations, to help accomplish the goals of the Agency
- Work directly with clients to determine their needs.
Wireless Specialist
Russell Cellular Verizon
07.2019 - 08.2019
- Facilitate retail sales demonstrating outstanding customer service
- Handled daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties
Front Desk Receptionist
Holiday Inn Express
09.2018 - 11.2018
- Handled payment processing duties and provided customers with receipts and proper bills and change
- Greeted and registered guests and issued room keys
- Balanced all rebates and other miscellaneous charges
- Assisted guests at check-in, providing information on services within the hotel
- Greeted all guests in a courteous and professional manner
- Prepared invoices for customers and delivered to rooms on the day of check-out.
Sales Associate
Ross Stores Inc
05.2018 - 07.2018
- Maintained visually appealing and effective displays for the entire store
- Processed cash and credit transactions through the company POS system
- Computed sales prices, totaled purchases and processed payments
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience
- Operated a cash register to process cash, check and credit card transactions
- Completed purchases with cash, credit and debit payment methods.
Team Leader
Jack in the Box
07.2016 - 02.2018
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Delegated tasks to team members to optimize productivity
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Stocked and rotated inventory regularly
- Processed all sales transactions accurately and in a timely fashion
- Maintained adequate cash supply in cash drawers in multiple checkout stations
- Trained new employees on company customer service policies and service level standards
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Education
High School Diploma -
Albert M Lowry High School
Winnemucca, NV2017
Skills
- Group and Individual Instruction
- Crisis Intervention
- Excellent computer skills
- Self-starter, able to work independently
- Cash Handling accuracy
- Fluent in Spanish and English
Certification
SAFETALK Certification
Youth Mental Health First Aid certification
Mental Health First Aid certification
ASSIST certification
Public Notary
Languages
Spanish
Native or Bilingual
Timeline
Client Relationship Consultant
US Bank National Association
06.2023 - Current
Intake Specialist
Frontier Community Action Agency
07.2020 - 06.2023
Wireless Specialist
Russell Cellular Verizon
07.2019 - 08.2019
Front Desk Receptionist
Holiday Inn Express
09.2018 - 11.2018
Sales Associate
Ross Stores Inc
05.2018 - 07.2018
Team Leader
Jack in the Box
07.2016 - 02.2018
High School Diploma -
Albert M Lowry High School