Araceli Sanchez
Chicago,IL
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Rideshare Driver
Uber
Chicago, IL
09.2021 - Current
- Greeted customers and provided them with information about the rideshare service.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Adhered to all city regulations related to ride share services such as speed limits, parking rules.
- Upheld a professional demeanor and appearance, reinforcing the company's brand standards.
- Maintained high ratings from passengers for cleanliness, safety, and customer service.
Quality Control Specialist
ARI Packaging
Alsip, IL
09.2021 - 09.2022
- Investigated or reported questionable test results.
- Participated in external audits and regulatory inspections, providing necessary documentation and support.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
- Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
- Developed comprehensive reports on quality metrics, trends, and improvement initiatives.
Caregiver, Special Needs
Private Care
Saint Charles, IL
10.2019 - 09.2021
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Enabled comfort and compassion through illness, hospitalization, and bereavement.
- Recorded client status progress and challenges in logbooks and reports.
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
Passenger Service Agent
Envoy Airlines
Dallas, TX
10.2016 - 11.2019
- Kept passengers informed by announcing important information about itineraries, flights and luggage.
- Operated computerized system to handle ticketing and check-ins.
- Provided clients with assistance in preparing required travel documents and forms.
- Utilized strong analytical skills to address and resolve difficult situations.
Education
Clinical Massage Therapy Certificate - Massage Therapist
The Soma Institute
Chicago, IL05-2024
Medical Assistant Certificate - Medical Assistant
Lincoln Technical Institute
Melrose Park, IL03-2021
High School Diploma -
Plano High School
Plano, IL05-2016
Skills
- Passenger transportation
- Schedule management
- Customer engagement
- Hospitable
- Stress management
- Documentation review
- Internal audits
- Medical office administration
- Check-in coordination
- Patient assessments
- Phlebotomy
Timeline
Rideshare Driver
Uber
09.2021 - Current
Quality Control Specialist
ARI Packaging
09.2021 - 09.2022
Caregiver, Special Needs
Private Care
10.2019 - 09.2021
Passenger Service Agent
Envoy Airlines
10.2016 - 11.2019
Clinical Massage Therapy Certificate - Massage Therapist
The Soma Institute
Medical Assistant Certificate - Medical Assistant
Lincoln Technical Institute
High School Diploma -
Plano High School