Summary
Overview
Work History
Education
Skills
Timeline
Generic

Araceli Viramontes

Katy,TX

Summary

Proactive and goal-oriented professional with a deep understanding of recruitment processes and HR software. Possessing strong communication and multitasking abilities, excels in time management and problem-solving. Known for reliability and adaptability, has a swift capacity to learn and apply new skills. Commitment lies in facilitating seamless talent management operations, contributing to organizational success.

Overview

9
9
years of professional experience

Work History

HR Contact Center Representative

CommonSpirit Health
Katy, TX
11.2024 - Current
  • Manage high call volume while delivering exceptional customer experiences.
  • Respond accurately to inquiries via live chat and phone regarding HR and payroll matters.
  • Document detailed information in case management system during interactions.
  • Escalate complex cases as necessary, completing required documentation on progress.
  • Coach employees, retirees, and families on using self-service HR and Payroll technology.

Human Resources Coordinator

Commonspirit Health-Baylor St. Luke Medical Center
Houston, TX
01.2023 - 11.2024
  • Facilitated weekly new hire orientations to ensure smooth onboarding processes.
  • Completed I-9 forms for new hires, collecting necessary documentation and distributing badges.
  • Generated weekly termination and monthly headcount reports to maintain accurate records.
  • Provided routine information to employees and callers, enhancing communication efficiency.
  • Supported HR operations focusing on record keeping, data entry, and various HR tasks.
  • Explained employee benefits, working conditions, and transfer opportunities clearly.
  • Contributed to employee engagement initiatives, service awards, and hospital events planning.

Program Manager

Volt Workforce Solutions
Humble, TX
02.2021 - 05.2022
  • Tracked vacancies to maintain optimal staffing levels, initiating recruitment and interviews for qualified candidates.
  • Briefed new hires on job responsibilities, company policies, and employment benefits.
  • Managed daily headcount of 250 associates, providing attendance reports to client.
  • Reviewed weekly payroll and corrected discrepancies as necessary.
  • Resolved employee relations issues, addressing concerns and grievances effectively.
  • Cultivated relationships with department managers to ensure alignment on staffing needs.

Onsite Manager

ManpowerGroup
Anaheim, CA
06.2016 - 06.2020
  • Evaluated and sourced candidates, conducting thorough interviews for open positions.
  • Managed onboarding processes, facilitating new hire orientations effectively.
  • Processed payroll functions, correcting timecard errors and auditing attendance records.
  • Ensured accurate enrollment of new hires in ADP Workforce and timekeeping systems.
  • Addressed temporary staffing needs by enhancing recruiting, training, and recognition initiatives.
  • Collaborated with clients to maintain high levels of customer service and compliance with policies.

Education

Associate of Science -

Lonestar College
Cypress
05.2025

Skills

  • CRM software proficiency
  • Spanish proficiency
  • ATS and ADP expertise
  • HR information systems
  • Team and Kronos knowledge
  • Timekeeping systems management

Timeline

HR Contact Center Representative

CommonSpirit Health
11.2024 - Current

Human Resources Coordinator

Commonspirit Health-Baylor St. Luke Medical Center
01.2023 - 11.2024

Program Manager

Volt Workforce Solutions
02.2021 - 05.2022

Onsite Manager

ManpowerGroup
06.2016 - 06.2020

Associate of Science -

Lonestar College

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