Aracelis Irizarry-Martinez
Kissimmee
Summary
I can handle team needs with forward-thinking strategies and strong focus on daily requirements. I am well-coordinated planner & successful at coordinating schedules and events to meet business demands. With a strong work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Sales Coordinator
Fun Spot America
03.2026 - Current
- Managed sales team progress and supported high-volume sales efforts.
- Engaged with clients to understand their needs and align expectations.
- Assisted sales team in achieving quarterly goals.
- Handled administrative tasks to enable sales managers in closing deals.
Shift leader
Fun Spot America
02.2024 - 03.2026
- Supervised team of 20 admissions attendants, delivering high-quality service and resolving customer inquiries efficiently
- Handled escalated customer complaints, resolved issues promptly, ensuring customer satisfaction
- Trained and motivated cashier staff, monitored performance, and provided feedback to enhance guest service
- Assisted with park opening and closing procedures, ensuring all safety checks were completed.
- Delivered consistent reports to management
Admissions Attendant
Fun Spot America
05.2021 - 02.2024
- Provided friendly guest service, effectively processing high volume of transactions daily
- Managed cash register operations, processed payments, and addressed customer inquiries with professionalism
- Assisted with sales promotions and upselling to enhance customer experience and drive sales growth
- Performed basic math for cash handling, ensuring all transactions were accurate
- Processed returns, according to company policies to ensure customer satisfaction.
- Ensured that the work area was clean, organized, and stocked with necessary materials such as wristbands, receipts, and promotional flyers
Education
High School Diploma -
Poinciana High School
Kissimmee, Fl2022
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Valencia College
Kissimmee, Fl07-2026
Skills
- Customer service
- Customer support
- Payment processing
- Event coordination
- Microsoft Office proficiency
- Multitasking proficiency
- Strategic thinking
- Setting goals
- Mentoring and coaching
- Conflict resolution
- Team collaboration
Languages
English – Expert
Spanish – Intermediate
Timeline
Sales Coordinator
Fun Spot America
03.2026 - Current
Shift leader
Fun Spot America
02.2024 - 03.2026
Admissions Attendant
Fun Spot America
05.2021 - 02.2024
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Valencia College
High School Diploma -
Poinciana High School