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Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Strong willed Telemarketer with high level of enthusiasm and energy. Over [Number] years of experience in call center environments. Possessing skills in developing rapport with each customer. Established Telemarketer with top-notch closing talents. Patient and sensitive to customers' apprehensions and needs. Offers mastery in Word, Excel, PowerPoint, Outlook and computer dialing software. Knowledgeable Telemarketer with [Number] years of experience. Energetic, professional and results-driven. Experienced in cold calls, fundraising, sales and management. Versatile and confident Telemarketer with [Number] years of experience in chaotic call center environment. Collaborative member of dedicated and revenue-driven team with tenacity and consumer-oriented approach to supporting long-and-short-term sales goals. Emotionally resilient and sympathetic company representative with enduring professionalism despite high-pressure circumstances.


  Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
  Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Born in New York to parents from Mali and Mauritania, and having lived in several U.S. states, I offer a rich and varied background. My career began with organizing receipts and has evolved to encompass roles in retail, warehouse management, horticulture, and entrepreneurial endeavors. As the oldest of twelve, I naturally developed leadership skills. My experience includes managing a jewelry shop, launching a handyman business, and co-founding a moving company. I've consistently excelled in sales and customer service, demonstrating a strong work ethic across all roles. Now in Texas, I’m driving for Uber and exploring new opportunities in sales and business.

Aracely Cortez

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Telemarketing Sales Representative

Sales Representative

Learning Ambassador

CPT Chaser

Maintenance Lead Coordinator

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Bachelor of Science - Industrial Engineering

High School Diploma -

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Telemarketing Sales Representative

Sales Representative

Learning Ambassador

CPT Chaser

Maintenance Lead Coordinator

High School Diploma -

Bachelor of Science - Industrial Engineering

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