ARACELY MARTINEZ
SPARKS,Nevada
Summary
Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Knowledgeable Loan Processor offering expertise in legal statutes and established lending guidelines. Excellent communication and negotiation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Mortgage Processor
Guild Mortgage Company
12.2012 - Current
- Supported other operational teams with financial transactions and account maintenance.
- Utilized and trained associates on various financial products and software programs.
- Set up and completed loan submission packages.
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Communicated with originator and applicant concerning progress of loan file.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Upheld complete confidentiality of all submitted information according to release guidelines.
Education
High School Diploma -
Sparks High School
Sparks, NV06.1998
Skills
- Financial Underwriting
- Contract Finalization
- Customer Accounts Management
- Margin and Securities Knowledge
- Closing Disclosures
- Information Verification
- Government Standards
- Critical Thinking
- Financial Document Review
- Loan Paperwork
- Application Preparation
- Gathering Appraisals
- Mortgage Loan Closing
- Customer Interaction
- Microsoft Office
- Processing Procedures
- Processing Loan Applications
- Consultations and Recommendations
- Desktop Underwriter
- Completing Interviews
- Deposit Verification
- Generating Reports
- Credit Applications
- Underwriting Regulations
- Principal, Interest and Payment Calculation
- Financial Arrangement Negotiation
- Funds Disbursement Application
- Income Verification
- Loan Process Coordination
- Closing Costs Calculation
- Mortgage Insurance Arrangement
- Telephone Orders
- Customer Inquiries
- Stacks Understanding
- Conventional Lending
- Certified Residential Mortgage Specialist
- Support Closings
- Tax Receipts
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mortgage Processor
Guild Mortgage Company
12.2012 - Current
High School Diploma -
Sparks High School
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