Aracely Ramirez-Tovar
Porterville,CA
Summary
Major in Social Science and Sociology with an Associate of Arts Transferable Degree. Highly motivated Bi-lingual customer service representative with nine years of experience. English and Spanish, energetic, positive, multitasker, fast learner, good reliable team player, passionate about enhancing customer service satisfaction. Three years’ experience with high sums of money. Excellent customer service during high volume and stressful situations. Eager in Seeking an opportunity where I can use my skills and abilities while gaining new knowledge for a company success
Overview
5
5
years of professional experience
Work History
Pharmacy Customer Service Representative/Cashier
Guadalajara Meat Market
Porterville, CA
09.2025 - 06.2026
- Excellent customer service during high volume, fast past operations
- Handle currency transactions quickly and accurately
- Multitask, process utility bills, money transfers to Mexico and other countries
- Lottery and Mexican medicine sales
- Help manager with invoices and checks to vendors
- Responsible of store when manager it's not available
Drop/Count Team Member
Eagle Mountain Casino
Porterville, CA
11.2023 - 11.2025
- Responsible for collection and all transaction of daily revenues and documentation
- Prepare various reports, reconciles all totals, and forwards all information to appropriate individuals
- Handle the slot drop pick-ups, weighting, wrapping, canning, or strapping, and transferring to cage
- Responsible on count with high sums of money.
- Provide high quality customer service to guide them to the right location
- Assist in reconciliation of the slot machines and table game drops
- Perform other duties as assigned by immediate supervisor
Medical Records Clerk
Sequoia Medical Center
Porterville, CA
09.2021 - 11.2022
- Excellent customer service during high volume, fast past operations
- Handle currency transactions quickly and accurately
- Multitask, process utility bills, money transfers to Mexico and other countries
- Lottery and Mexican medicine sales
- Help manager with invoices and checks to vendors
- Responsible of store when manager it's not available
Education
Associates of Arts - Sociology and Social Science Transferable Degree
Porterville Community College
Porterville, CA05.2024
Clerk-Typist/Receptionist Certification -
Porterville Adult School
Porterville, CA04.2008
High School Diploma -
Porterville Adult School
Porterville, CA07.2005
Skills
- Microsoft Office Efficient
- Effective Communication
- Customer Service
- Interpersonal Skills
- Problem-solving
- Teamwork
- Analytical
- Records Management & Filing
- Accuracy
- Mathematical proficiency
- Integrity and honesty
- Phone etiquette
- Adaptability
- Ability to handle large sums of money
- Multitasking
Timeline
Pharmacy Customer Service Representative/Cashier
Guadalajara Meat Market
09.2025 - 06.2026
Drop/Count Team Member
Eagle Mountain Casino
11.2023 - 11.2025
Medical Records Clerk
Sequoia Medical Center
09.2021 - 11.2022
Associates of Arts - Sociology and Social Science Transferable Degree
Porterville Community College
Clerk-Typist/Receptionist Certification -
Porterville Adult School
High School Diploma -
Porterville Adult School