Arahi Espinoza
Chula Vista,CA
Summary
Compassionate Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit guest needs and return each to optimal quality of life. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
3
3
years of professional experience
Work History
Case Manager
Jewish Family Service Of San Diego
12.2022 - Current
- Meet with asylum seekers and homeless population to do intake and assessment to determine immediate needs (sheltering or financial assistance) both over the phone and in person
- Coordinate onward travel arrangements with guest and sponsors
- Accompanying guests to off-site appointments
- Running report and analyzing information in data entry software as needed.
- Connecting individuals/families with resources while they are enrolled in our program
Registered Behavior Technician
Behavioral Health Works
03.2022 - 06.2022
- Conducted functional behavior assessments, functional analysis, and assessments of basic learning and language skills
- Observed, monitored and recorded behaviors through accurate behavior-consequence data collection, and graphs.
- Learned specialized behavior approaches to implement
Residential Care Worker Intern
San Diego Center For Children
02.2022 - 06.2022
- De-escalated destructive and impulsive youth behavior by assisting in finding positive alternate outlets.
- Utilized system model to teach youth skills in accordance with individualized education plans.
- Engaged with children on individual basis to build positive relationships and promote learning.
Mental Health Aide
Polinsky Children's Center
02.2022 - 04.2022
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Documented data and completed accurate updates to case records.
Youth Care Worker
San Diego Convention Center
04.2021 - 07.2021
- Completed clear and concise documentation of behavior and actions.
- Assisted asylum seekers (youth) who were separated from their parents at the border with obtaining resources such as food, clothing and shelter.
- Created rapport by teaching youth English language through the implementation of activities.
Education
TEFL - Certification
University of California San Diego
La Jolla, CA12.2024
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA05.2022
Skills
- Fluent in English and Spanish
- Coordinates and maintains schedules
- Ample listener and team worker
- Adapts to situational and environmental changes
- Models strong interpersonal and communication skills
Timeline
Case Manager
Jewish Family Service Of San Diego
12.2022 - Current
Registered Behavior Technician
Behavioral Health Works
03.2022 - 06.2022
Residential Care Worker Intern
San Diego Center For Children
02.2022 - 06.2022
Mental Health Aide
Polinsky Children's Center
02.2022 - 04.2022
Youth Care Worker
San Diego Convention Center
04.2021 - 07.2021
TEFL - Certification
University of California San Diego
Bachelor of Arts - Psychology
San Diego State University
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