Policy Analyst with 5+ years of experience implementing, monitoring, and evaluating state- and federally funded human services programs impacting low-income families. Deep expertise in policy compliance, program analysis, interagency coordination, and data-driven reporting within complex regulatory environments. Proven ability to translate federal policy into operational practice, identify systemic barriers to access, and support equity-focused policy solutions.
Overview
7
7
years of professional experience
Work History
Family Services Specialist II
The State of New Jersey: Dept. of Children and Families
09.2024 - Current
Implement and operationalized state and federal public assistance and child welfare policies impacting low-income households, ensuring alignment with statutory and regulatory requirements.
Analyze family-level data, service utilization patterns, and eligibility factors to identify policy barriers affecting access to benefits and services, including food assistance and economic supports.
Prepare detailed analytical documentation, case summaries, and reports used for court proceedings, administrative review, and policy compliance monitoring.
Coordinate with internal state divisions, county agencies, courts, and community-based organizations to support cross-system policy implementation for families experiencing economic instability.
Monitor service delivery outcomes to ensure programs meet federal performance standards, equity mandates, and accountability requirements.
Apply trauma-informed and equity-focused policy frameworks to assess how administrative processes affect vulnerable populations.
Maintain strict compliance with confidentiality, data governance, and ethical standards governing public benefit programs.
Project Specialist
Community Planning and Advocacy Council
02.2021 - 09.2024
Support planning, oversight, and evaluation of grant-funded programs addressing and preventing child abuse and neglect, food insecurity, and poverty, with a focus on policy compliance and outcomes measurement.
Coordinate Requests for Proposals (RFPs) and monitor funded agencies to ensure adherence to federal and state grant requirements, performance metrics, and reporting standards.
Analyze programmatic and financial reports to assess effectiveness, identify service gaps, and recommend policy-aligned improvements.
Collaborate with county, state, and federal agencies to collect data and prepare reports supporting policy compliance, funding justification, and program sustainability.
Conduct needs assessments to evaluate how policy decisions affect service access for low-income populations, including households eligible for SNAP and other nutrition assistance programs.
Assistant Manager
Polo Ralph Lauren Factory Outlets
09.2021 - 09.2022
Ensured operational compliance with corporate policies and applicable state and federal labor and employment regulations, maintaining accurate documentation and audit-ready records.
Supervised, trained, and evaluated staff, applying standardized policies and performance metrics to support accountability and organizational effectiveness.
Analyzed operational data to inform staffing decisions, workflow planning, and performance reporting.
Member Services Representative II
South Jersey Federal Credit Union
02.2021 - 09.2021
Assist in the development and implementation of customer service training programs to improve overall customer satisfaction.
Provide financial counseling to members to help them improve their personal financial situation and achieve their financial goals.
Collaborate with cross-functional teams to develop and implement innovative strategies for improving customer service and overall member experience.
Assist in the development and implementation of strategies to improve customer retention and increase member loyalty.
Assist in the development and execution of targeted marketing campaigns to attract new members and increase membership growth.
Develop and implement personalized financial planning services for members to assist them in achieving their financial goals and improving their financial well-being.
Assist customers in setting up and managing online banking accounts to enhance their convenience and accessibility to banking services.
Project Specialist
AmeriCorps/United Advocacy Group
06.2019 - 01.2021
Supported the implementation of community-based advocacy initiatives informed by local, state, and federal policy, with a focus on improving access to services for low-income populations.
Maintained working knowledge of federal program requirements and funding guidelines, ensuring compliance with AmeriCorps and grant-related reporting standards.
Prepared and reviewed programmatic reports and documentation submitted to funding agencies, ensuring accuracy, timeliness, and policy alignment.
Assisted with monitoring program activities to assess effectiveness, identify service gaps, and support data-informed policy and program improvements.
Safeguarded confidential records and case documentation in accordance with federal privacy and data governance requirements.
Education
Bachelor of Arts -
Rowan University
Glassboro, New Jersey
Skills
Federal & State Policy Analysis
Policy Implementation & Monitoring
Regulatory Compliance
Program Integrity & Oversight
Data Analysis & Interpretation
Program Monitoring & Evaluation
Needs Assessment
Equity-Centered Policy Analysis
Administrative Burden Analysis
Intergovernmental Coordination
Stakeholder Engagement
Policy Writing & Reporting
Policy Brief & Memo Development
Grant & Program Reporting
Performance Measurement
Research & Policy Evaluation
Microsoft Excel (Data Analysis)
Salesforce
Timeline
Family Services Specialist II
The State of New Jersey: Dept. of Children and Families
Member, Staffing & Oversight Review Sub-SORS) at State of New Jersey Division of Child Protection and Permanency, Department of Children & FamiliesMember, Staffing & Oversight Review Sub-SORS) at State of New Jersey Division of Child Protection and Permanency, Department of Children & Families