Aralyn Martinez
Houston
Summary
Motivated team player with an engaging personality, known for high productivity and efficient task completion. Excel in communication, problem-solving, and adaptability, employing these soft skills to meet diverse client needs and achieve management goals.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
RPM/ Rockstar
Houston
07.2023 - 12.2024
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Increased resident satisfaction by offering top-notch leasing support.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Front Desk Receptionist
Mercedes-Benz
The Woodlands
10.2021 - 07.2023
- Handled sensitive information in a confidential manner.
- Provided administrative support including photocopying, faxing, and filing.
- Greeted customers, answered general questions and directed to appropriate locations.
- Coordinated pick-up and delivery of express mail services.
- Input customer data into reservation systems and updated to reflect room changes.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
Education
High School Diploma -
J. Frank Dobie High School
10220 Blackhawk Blvd05-2020
Skills
- Sales and marketing aptitude
- Phone and email etiquette
- Team building
- Time management
- Community engagement
- Creative problem solving
References
References available upon request.
Timeline
Leasing Consultant
RPM/ Rockstar
07.2023 - 12.2024
Front Desk Receptionist
Mercedes-Benz
10.2021 - 07.2023
High School Diploma -
J. Frank Dobie High School
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