Aralynn Miller
Fort Worth,TX
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at CarMax. Demonstrates exceptional problem-solving and teamwork abilities, adept at fostering collaboration and driving efficiency. Skilled in handling high-pressure situations and improving organizational processes, significantly contributing to team success and customer loyalty.
Overview
3
3
years of professional experience
Work History
Business Office Associate
CarMax
12.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Streamlined office processes by implementing efficient filing systems and organizational strategies.
Warehouse Associate
Amazon
08.2023 - 12.2024
- Consistently lifted materials weighing as much as 60 pounds.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Lead Busser
The Pepper Club
01.2024 - 08.2024
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Boosted customer loyalty by addressing issues promptly, offering solutions and consistently delivering exceptional service, thus enhancing the overall dining experience.
Host
The Pepper Club
09.2022 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Shift Manager
McDonald's
09.2021 - 09.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
High School Diploma -
Liberty High School
Las Vegas, NV05.2023
Skills
- Customer satisfaction
- Punctual and reliable
- Teamwork and collaboration
- Flexible and adaptable
Timeline
Business Office Associate
CarMax
12.2024 - Current
Lead Busser
The Pepper Club
01.2024 - 08.2024
Warehouse Associate
Amazon
08.2023 - 12.2024
Host
The Pepper Club
09.2022 - 01.2024
Shift Manager
McDonald's
09.2021 - 09.2022
High School Diploma -
Liberty High School
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