Brantlee English
Whitmire,SC
Summary
Dynamic professional with extensive experience at Self Regional Healthcare, excelling in customer satisfaction and invoice processing. Proven track record in managing office operations and enhancing billing accuracy, contributing to improved cash reconciliation. Adept at educating teams on coding updates, ensuring compliance and maximizing revenue through effective communication and problem-solving skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Business Office Associate
Self Regional Healthcare
04.2025 - Current
- Assisted with daily office operations, ensuring seamless workflow and communication.
- Supported billing processes by accurately entering data into financial systems.
- Managed office supplies inventory, coordinating orders to maintain stock levels.
- Responded to customer inquiries, providing information and resolving issues promptly.
Office Coordinator
Prisma Health
01.2015 - 04.2025
- Managed numerous work ques to correct edits for clean claims, schedule appointments, procedures, and imaging for patients.
- Answer and manage incoming and outgoing calls while recording accurate messages to distribute to the appropriate staff.
- Efficient supervise filing, sorting and handling of incoming and outgoing mail.
- Maintain office supplies inventory
- Verify and approve salaried and hourly employee timecards for payroll, vacations, and time off.
- Manage physician and other team member time off to allow for sufficient coverage for all areas in the office
Lead Coding Technician
Self Medical Group
06.1993 - 01.2015
- Educated physician and team members on coding updates and procedures.
- Reviewed and posted daily encounters along with assign payments for several unique clinics
- Assisted in leading the transition to ICD-10 on the transition committee to ensure staff had an appropriate level of working knowledge prior to the transition taking place.
- Reported opportunities at revenue cycle meetings to reduce claim denials and delays to maximize prompt reimbursement for services provided
Education
Associate of Science - Business
Piedmont Technical College
Greenwood, SC08-1992
Skills
- Customer satisfaction
- Invoice processing
- Cash reconciliation
- Document preparation
Certification
- Certified Professional Coder with AAPC since 1999
- Certified Basic Life Support CPR and AED since 2025
Timeline
Business Office Associate
Self Regional Healthcare
04.2025 - Current
Office Coordinator
Prisma Health
01.2015 - 04.2025
Lead Coding Technician
Self Medical Group
06.1993 - 01.2015
Associate of Science - Business
Piedmont Technical College
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