Dynamic Driver Supervisor with a proven track record at FedEx Ground, specializing in route optimization and fuel efficiency. Expert in advanced driving techniques and fostering teamwork, I successfully implemented process improvements that enhanced delivery efficiency and reduced operational delays. Committed to safety and driver performance, I promote a culture of excellence and collaboration.
Overview
10
10
years of professional experience
Work History
Driver Supervisor
FedEx:Ground
6410 N Sam Houston Parkway Houston Tx, 77041
11.2019 - Current
Supervised daily operations of delivery routes, ensuring timely service and adherence to safety protocols.
Trained and evaluated drivers on performance standards and compliance with company policies.
Implemented process improvements that enhanced route efficiency and reduced operational delays.
Coordinated schedules and assignments for drivers, optimizing resource allocation for peak delivery times.
Monitored driver performance metrics, providing feedback to improve service quality and customer satisfaction.
Resolved operational issues promptly, minimizing disruptions to delivery schedules through effective problem-solving techniques.
Conducted regular safety audits and training sessions, promoting a culture of safety among team members.
Collaborated with management to develop strategies for improving overall logistics operations and driver productivity.
Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
Developed clear expectations for driver performance, ensuring consistent quality across the team.
Coordinated with maintenance teams to ensure timely repairs and preventative maintenance on vehicles, minimizing downtime and ensuring fleet reliability.
Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
Auto Mechanic
AAA Auto Repair
Houston, TX
06.2017 - 12.2018
Diagnosed vehicle issues using advanced diagnostic tools and techniques.
Performed routine maintenance, including oil changes, tire rotations, and brake inspections.
Collaborated with team members to streamline repair processes and enhance service delivery.
Trained junior mechanics on best practices and repair procedures for various vehicle systems.
Driver Supervisor
DHL Express
Houston, TX
01.2016 - 01.2017
Assisted in recruitment efforts by screening potential candidates, conducting interviews, and selecting qualified individuals for open positions within the driving team.
Handled disciplinary actions when necessary while maintaining professionalism and fairness.
Ensured compliance with relevant federal regulations such as DOT requirements or HOS rules by providing guidance on best practices and procedures.
Maintained accurate records of driver performance metrics, identifying areas for improvement and recognizing exceptional achievement.
Education
High School Diploma -
Aurelio Beroes
Venezuela
Technical Superior Machinic Industry - Technology Education
University of The Technology Maracay
Venezuela
Skills
Fuel efficiency optimization
Advanced driving techniques
Route optimization strategies
Defensive driving techniques
Languages
English
Timeline
Driver Supervisor
FedEx:Ground
11.2019 - Current
Auto Mechanic
AAA Auto Repair
06.2017 - 12.2018
Driver Supervisor
DHL Express
01.2016 - 01.2017
High School Diploma -
Aurelio Beroes
Technical Superior Machinic Industry - Technology Education