Summary
Overview
Work History
Education
Skills
Certification
Languages
References
References
Timeline
Generic

Aranza Esparza

Stockton

Summary

Dynamic and detail-oriented Certified Clinical Medical Assistant with experience at Walgreens and Sutter Health Pediatrics, excelling in patient care and customer service. Proficient in medical terminology and HIPAA compliance, I effectively managed patient inquiries and administered medications. Recognized for my ability to communicate fluently in English and Spanish, ensuring comprehensive support for diverse patient needs.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Customer Service Representative

Walgreens
Stockton
06.2025 - Current
  • Processed prescription orders accurately and efficiently at pharmacy counter.
  • Billing and Insurance verification
  • Managed customer inquiries regarding medication usage and side effects.
  • Provided information about insurance coverage and payment options to customers.
  • Adhered to all HIPAA regulations regarding patient privacy and confidentiality.
  • Assisted pharmacists by translating Spanish consults.

Certified Medical Assistant Extern

Sutter Gould Pediatrics
Stockton
06.2024 - 07.2024
  • Performed patient intake and medical histories, including vital signs, height and weight measurements, vision acuity tests.
  • Administered medications under the supervision of a licensed healthcare provider.
  • Assisted with administering injections.
  • Exhibited excellent customer service skills while interacting with patients in person or over the phone.
  • Successfully completed competency assessments for CPR certification upon completion of externship program.
  • Organized office equipment inventory in order to ensure that all necessary items were readily available.
  • Scheduled appointments and maintained patient records.
  • Prepared treatment rooms for patient examinations, kept rooms neat, and clean.

Education

High School Diploma -

Health Careers Academy
Stockton, Ca
05.2024

Skills

  • Certified Clinical Medical Assistant (CCMA)
  • Medical terminology in English and Spanish
  • Vital signs
  • Administering vaccines
  • Cpr certified
  • HIPAA compliance
  • Medical coding and billing

Certification

  • NHA Certified Clinical Medical Assistant (CCMA), 2024
  • HIPAA Certification, Health Careers Academy, 2022
  • American Red Cross Adult and Pediatric First Aid/CPR/AED, 2023

Languages

Spanish Fluent

References

Angele, Bass, Certified Medical Assistant Externship Preceptor, angele.bass@sutterhealth.org, (510) 825-4743, Sutter Gould Pediatrics

References

References available upon request.

Timeline

Pharmacy Customer Service Representative

Walgreens
06.2025 - Current

Certified Medical Assistant Extern

Sutter Gould Pediatrics
06.2024 - 07.2024

High School Diploma -

Health Careers Academy

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