Aranza Osorio Limon
Magna
Summary
Dynamic Lead Server with a proven track record at The Ridge Cottonwood, excelling in customer service and team leadership. Recognized for enhancing guest satisfaction through effective problem-solving and meticulous attention to detail. Skilled in managing high-volume dining periods while fostering a positive workplace culture and maintaining cleanliness standards.
Overview
4
4
years of professional experience
Work History
Lead Server
The Ridge Cottonwood
Holladay, UT
09.2023 - Current
- Supervised daily operations to ensure exceptional guest service and satisfaction.
- Trained and mentored new servers on menu offerings and service standards.
- Managed inventory levels, placing orders to maintain optimal stock for busy shifts.
- Developed and implemented training materials to enhance team performance and efficiency.
- Resolved customer complaints swiftly, ensuring a positive dining experience for all guests.
- Coordinated special events, managing logistics from setup through execution for seamless service delivery.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
Server
The Wellington Assisted Living
Salt Lake City, UT
09.2022 - 09.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted residents with meal selections, ensuring satisfaction and dietary needs were met.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to streamline food service operations during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Cyprus High School
Magna, UT05.2024
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- Responsible and trustworthy
- Cleanliness standards
- Cleaning and sanitizing
- Order accuracy
- Customer service
- Safe food handling
- Flexible schedule
- Flexible scheduling
- Order taking and processing
- Heavy lifting
Timeline
Lead Server
The Ridge Cottonwood
09.2023 - Current
Server
The Wellington Assisted Living
09.2022 - 09.2023
High School Diploma -
Cyprus High School