Aranza Suarez
New Haven,CT
Summary
Results-driven manager with expertise in customer service, team leadership, and operational efficiency. Proven ability to enhance customer satisfaction and optimize staff performance.
Overview
3
3
years of professional experience
Work History
Manager
McDonald's
2320 Dixwell Ave, Hamden, CT
11.2023 - 09.2025
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored team members in customer service and operational procedures.
- Implemented inventory management practices to reduce waste and optimize supply usage.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Enhanced customer satisfaction by resolving complaints promptly and effectively.
- Managed and motivated employees to be productive and engaged in work.
- Managed inventory levels, minimizing waste while ensuring product availability.
- Implemented process improvements that enhanced order accuracy and speed of service.
- Trained and mentored team members on food safety and service standards.
Warehouse Worker
PEZ Candy
35 Prindle Hill Rd, Orange, CT,06477
12.2022 - 04.2023
- Implemented safety protocols, reducing workplace incidents and maintaining compliance with regulations.
- Collaborated with team members to streamline order fulfillment processes, improving overall productivity.
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Manager
McDonald's
11.2023 - 09.2025
Warehouse Worker
PEZ Candy
12.2022 - 04.2023