Summary
Overview
Work History
Education
Skills
Websites
Timeline
AccountManager
Arash MISAGHI

Arash MISAGHI

Walnut Creek,California

Summary

Accomplished manager with solid sales history and passion for creating positive result and increasing efficiency. Proficient in best practices and successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry.

Overview

17
17
years of professional experience

Work History

Senior Store Manager

Mattress Firm
Walnut Creek, CA
12.2016 - Current
  • Collaborate with vendors and build effective partnerships devoted to capitalize on emerging and sustainable sales opportunities.
  • Engage in tool and process activation and improvements to streamline customer success and sales by 20%.
  • Built and motivated stellar teams using sound judgment and decision-making, resulting in minimal turnover and superior performance.
  • Supervise employees for noteworthy store operations, customer retention, and positive brand experiences.
  • Contributes to sales effectiveness by identifying short-term and long-range issues and recommending courses of action resulting in a 30% YOY sales increase.
  • Managed team members across two retail stores, resulting in an approximately $1 Million increase in annual revenue.
  • Generate reports and monthly communication packages; interact with various departments and managers.

Technology Supervisor

Office Depot
Walnut Creek, CA
04.2016 - 06.2017
  • Supported existing clients and resolved critical issues/problems in a timely manner.
  • Utilized sales expertise, account management, and effective task prioritization to constantly perform 35% above the district average.
  • Maintained routine communication with clients to assess overall satisfaction and promote new offerings.
  • Trained new sales staff on store policies, customer support, and technology products.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.

Field Technician

OC Communications
Concord, CA
09.2014 - 09.2015
  • Installed and serviced communication infrastructure and devices for Data, Audio, and Visual; includes pre-wiring, installation, termination, testing, reporting, and labeling per specifications and drawings.
  • Applied knowledge of low voltage electricity to perform troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.

Self Employed

Orinda Florist
Orinda, CA
12.2010 - 10.2014
  • Learned new skills and applied them to daily tasks to improve efficiency and productivity.
  • Obtained new accounts by establishing procedures resulting in increased profitability.
  • Developed and implemented performance improvement strategies and data and plans to promote continuous improvement.
  • Organized smoothy functioning administration and operation division.

Supervisor-Pharmacy Technician

Longs Drugs/CVS Pharmacy
Walnut Creek, CA
02.2005 - 08.2010
  • Managed and supervise on-duty employees, led store activities, and establish priorities during business hours.
  • Applied leadership and problem-solving skills to maintain team efficiency and organized workflows.
  • Performed tasks, such as filing, compiling, and maintaining prescription and health records.
  • Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
  • Worked with various health organizations to maintain patients' health records accurate and up to date.

Education

Bachelor of Science - Biotechnology/Bioinformatics

University of California
2009

Skills

  • Data-driven analytics and performance management
  • Continuous professional improvement
  • Operating system architecture
  • Programming Languages: Perl, Python, C
  • Key Performance Indicators
  • Product training and sales
  • Sales Statistics Analysis
  • Salesforce Software
  • Staff Training and Development
  • New Hire Onboarding
  • Lead Identification and Generation
  • Customer Complaint Resolution

Websites

Timeline

Senior Store Manager

Mattress Firm
12.2016 - Current

Technology Supervisor

Office Depot
04.2016 - 06.2017

Field Technician

OC Communications
09.2014 - 09.2015

Self Employed

Orinda Florist
12.2010 - 10.2014

Supervisor-Pharmacy Technician

Longs Drugs/CVS Pharmacy
02.2005 - 08.2010

Bachelor of Science - Biotechnology/Bioinformatics

University of California

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Arash MISAGHI