Araya M Myhand
The Bronx,NY
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Reliable SALES offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in areas and flexible with changing business needs.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Hotels.com
01.2023 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Home Health Caregiver
Americare Senior Living
03.2021 - 02.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Cook
Shake Shack
12.2021 - 03.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Senior Caregiver
Aging And Disability Services
11.2019 - 03.2021
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Security Officer
Allied Universal Security Services
04.2018 - 01.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Janitor
Brookdale Hospital
01.2017 - 03.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
High School Diploma -
SOUTH SHORE HIGHSCHOOL
Brooklyn, NY04.2018
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Guest Services
- Payment Collection
- Refund handling
- Account Management
- Problem-Solving
- Customer Assistance
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members.
Languages
Spanish
Limited Working
Timeline
Customer Service Cashier
Hotels.com
01.2023 - Current
Cook
Shake Shack
12.2021 - 03.2022
Home Health Caregiver
Americare Senior Living
03.2021 - 02.2023
Senior Caregiver
Aging And Disability Services
11.2019 - 03.2021
Security Officer
Allied Universal Security Services
04.2018 - 01.2020
Janitor
Brookdale Hospital
01.2017 - 03.2018
High School Diploma -
SOUTH SHORE HIGHSCHOOL
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