Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Araya Rhem

Summary

Compassionate Hostess with exceptional experience-enhancing customer experiences in the foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service's and very open to learning new programs and improving my skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess, Food Runner

TT Tiki Bar
01.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Hostess , Server

Perkins Family Restaurant
03.2021 - 07.2021
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Education

High School Diploma -

Charlotte High School
Punta Gorda, FL
05.2023

Skills

  • Guest Engagement
  • Customer Service
  • Time management
  • Reliable and Trustworthy
  • Strong Work Ethic
  • Multitasking abilities
  • Taking Phone Calls

Certification

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint

Timeline

Hostess, Food Runner

TT Tiki Bar
01.2023 - Current

Hostess , Server

Perkins Family Restaurant
03.2021 - 07.2021

High School Diploma -

Charlotte High School

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Araya Rhem