Araya Sollman
Gladstone,OR
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Leasing Agent
CSM Corporation
Gladstone, OR
07.2023 - Current
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
- Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
- Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.
- Organized community events to foster a positive living environment and increase resident retention rates.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
- Assisted property managers in budget development, financial reporting, and expense tracking to optimize operational costs.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
Shift Mangaer
Taco Bell
Puyallup, WA
09.2018 - 11.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Manager/Key Holder
Dominos's Pizza
Puyallup, WA
03.2016 - 03.2017
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Processed cash, credit, debit, and check payments.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Received and counted money.
Education
Certification - Medical
Tacoma Community College
Tacoma, WA07.2021
E.B. Walker High School
Puyallup, WA06.2016
Skills
- Extensive Spirits Knowledge
- Energetic and Outgoing
- Complex Problem-Solving
- Managing Reservations and Large Parties
- Making Change
- Order Management
- Customer Service
- Staff Management
- Financial Controls
- Anticipating Problems
- Operational Efficiency
- Clear and Effective Communication
- Maintaining Clean Work Areas
- Error Identification
- Preventive Maintenance
- Team Training
- Excellent Judgment
- Attending Multiple Customers
- Type coding
- Inventory and supply management
- Electronic Health Records
- Medical Terminology
- HIPAA Compliance
- Needs assessments
- Medical Billing
- Medical billing and coding
- Patient Assessments
- Medical Records Management
- Patient Scheduling
Timeline
Leasing Agent
CSM Corporation
07.2023 - Current
Shift Mangaer
Taco Bell
09.2018 - 11.2021
Shift Manager/Key Holder
Dominos's Pizza
03.2016 - 03.2017
Certification - Medical
Tacoma Community College
E.B. Walker High School