Arben Mehmeti
Niles Family Fitness Center
Niles,IL
3
years of professional experience
Business student with experience in customer service. Skills in working efficiently, communication, and computer skills.
Work History
Manager on Duty/Membership Services Associate
2 Years 11 Months- Assisted members with inquiries, enhancing overall customer satisfaction and engagement.
- Provided exemplary customer service during high-volume periods, ensuring all members received prompt attention.
- Supervised daily operations, ensuring facility standards and member satisfaction were consistently met.
- Resolved member inquiries and concerns promptly, enhancing overall experience at the center.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Assisted members with inquiries, providing accurate information on services and benefits.
- Trained new associates on procedures and best practices for exceptional member service.
Education
- Business Administration
- Dean's List [Winter Quarter 2026]
High School Diploma
Skills
Customer service
Staff training and development
Decision-making
Computer proficiency
Attention to detail
Calm and professional under pressure
Reliability
Teamwork
Computer skills
Excellent communication
Timeline
Manager on Duty/Membership Services Associate
Niles Family Fitness Center
08.2023 - CurrentRead More
DePaul University
from Business Administration
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Niles West High School
High School Diploma
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