Overview
Work History
Education
Skills
Volunteer Experience
Campus Involvement And Honors
Leadership Experience
Timeline
Generic

Jackson Thomas Garman

Alton,IL

Overview

11
11
years of professional experience

Work History

Membership Services Associate

YMCA Edwardsville - Meyer Center
Edwardsville, IL
06.2025 - Current
  • Assisted members with inquiries about services and membership benefits.
  • Handled incoming calls from members for assistance with billing questions or other membership-related issues.
  • Processed new memberships applications, updated member information in the database, and maintained accurate records of all transactions.
  • Maintained a high level of professionalism when interacting with both internal and external stakeholders involved in the delivery of membership services programs.
  • Provided customer service to members and guests by answering inquiries, resolving complaints, and offering advice regarding membership services.
  • Assisted members with navigating the organization's website in order to access available resources or submit forms electronically.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Panther Academy Coach

Greenville University
Greenville, IL
06.2025 - 06.2025
  • Mentored and coached youth in a structured basketball program.
  • Promoted teamwork, sportsmanship, and personal development in a faith-based environment.

Hospital Volunteer

Barnes Jewish West County Hospital
St Louis, Missouri
12.2014 - 12.2017
  • Delivered handmade cards and treats to patients, creating moments of encouragement and hope.
  • Assisted patients with daily activities and provided emotional support.
  • Organized medical supplies and ensured proper inventory management.

Elementary School Field Day Volunteer

Roxana, USA
  • Assisted with event setup, supervision, and engagement to help ensure a fun and safe experience for all participants.

Education

B.A. - Business and Marketing

Greenville University
Greenville, IL
05-2028

Skills

  • Strong interpersonal and communication skills
  • Conflict resolution
  • Team building
  • Leadership
  • Community building
  • Customer service
  • Communication skills
  • Problem-solving
  • Computer skills

Volunteer Experience

  • Hospital Volunteer, Alton, IL, Delivered handmade cards and treats to patients, creating moments of encouragement and hope.
  • Elementary School Field Day Volunteer, Roxana, IL, Assisted with event setup, supervision, and engagement to help ensure a fun and safe experience for all participants.

Campus Involvement And Honors

  • Greenville University Basketball Team, Current Player, Demonstrates dedication, resilience, and time management balancing academics and athletics.
  • High School Involvement, Varsity Basketball — Team Member, FCA (Fellowship of Christian Athletes) — Member, Spanish Club — Member, National Honor Society — 3-Year Member, Student of the Month — March, Senior Year, Iron Shell of the Month — Recognized for Work Ethic, Prom King Winner

Leadership Experience

Panther Academy Coach, Greenville University, Mentored and coached youth in a structured basketball program., Promoted teamwork, sportsmanship, and personal development in a faith-based environment.

Timeline

Membership Services Associate

YMCA Edwardsville - Meyer Center
06.2025 - Current

Panther Academy Coach

Greenville University
06.2025 - 06.2025

Hospital Volunteer

Barnes Jewish West County Hospital
12.2014 - 12.2017

Elementary School Field Day Volunteer

B.A. - Business and Marketing

Greenville University

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Jackson Thomas Garman