Summary
Overview
Work History
Education
Skills
Timeline
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Grace Winetrout

Grace Winetrout

Tempe,AZ

Summary

Hardworking employee with customer service, adaptability, and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience. Willing to go go the extra mile for company needs and goals.

Overview

3
3
years of professional experience

Work History

Membership Services Associate

Sun Devil Fitness Complex
Tempe, AZ
02.2022 - 10.2023
  • Provided excellent customer service to members and visitors.
  • Developed and maintained positive relationships with members, vendors, and colleagues.
  • Processed membership applications and updated member records.
  • Conducted membership orientations for new members.
  • Performed daily maintenance tasks such as cleaning lint traps, washed, and folded patrons towels.
  • Managed and maintained accurate records of all equipment rental transactions.

Hostess

Hundred Mile Brewing Co
Tempe, AZ
05.2023 - 08.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted servers in bussing tables when needed during busy periods.
  • Ensured compliance with health and safety regulations at all times.

Retail Merchandise Associate

T.J. Maxx & HomeGoods
Eugene, OR
08.2020 - 12.2021
  • Built relationships with customers through friendly interactions.
  • Maintained cleanliness of store floor, fitting rooms, restrooms, windows, counters.
  • Conducted inventories of merchandise regularly to ensure accuracy of stock levels.
  • Assisted customers in selecting products based on their needs and preferences.
  • Created displays to promote merchandise, such as special sales or seasonal items.
  • Adhered to company policies regarding returns and exchanges.
  • Greeted customers upon entering the store, provided product information and answered questions about products and services offered by the company.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Education

Sheldon High School
Eugene, OR
06.2021

Some College (No Degree) - Communications

Arizona State University
Tempe, AZ

Skills

  • Hard-working
  • Communication skills
  • Organized
  • Friendly
  • Works well with others
  • Adaptability
  • Public speaking
  • Interpersonal skills
  • Problem-solving

Timeline

Hostess

Hundred Mile Brewing Co
05.2023 - 08.2023

Membership Services Associate

Sun Devil Fitness Complex
02.2022 - 10.2023

Retail Merchandise Associate

T.J. Maxx & HomeGoods
08.2020 - 12.2021

Sheldon High School

Some College (No Degree) - Communications

Arizona State University

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Grace Winetrout