Membership Services Associate
The Bridge Clinic, Corpus Christi TX
Corpus Christi, TX
01.2026 - Current
- Delivered exceptional customer service, addressing member inquiries and resolving issues efficiently.
- Managed membership enrollment processes, ensuring accuracy and compliance with organizational standards.
- Developed and maintained relationships with members, enhancing community engagement and retention efforts.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.