Results-driven Manager with knack for streamlining processes and leading teams to success. Delivered significant operational improvements by enhancing team productivity and implementing cost-saving initiatives. Known for fostering collaborative work environment that drives employee engagement and performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Magic Pasta LTD ( Pasha Pizza)
Sunderland, Tyne & Wear
04.2023 - Current
Displayed energy and enthusiasm in fast-paced environment.
Engaged with stakeholders to build relationships and brand awareness.
Delivered services to customer locations within target timeframes.
Designed digital and print materials to engage audiences.
Offered friendly, efficient customer service and handled challenging situations with ease.
Completed customer orders with speed and accuracy.
Monitored and updated stock levels and inventory databases.
Increased revenue by upselling and recommending products.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Carried out day-to-day duties accurately and efficiently.
Branch Operations Manager
MaxiMax Education and Migration Services
Kathmandu, Bagmati
02.2021 - 01.2023
Secured new business opportunities with successful networking events.
Delegated tasks efficiently to maximise productivity.
Increased the flow of client by 30% within 6 months.
Led and managed administrative staff to maintain smooth daily operations.
Represented organisations at seminars, conferences and business events.
Delivered exceptional service to increase customer satisfaction.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Monitored health and safety measures for guaranteed compliance.
Cultivated strong relationships with clients to secure repeat business.
Facilitated staff training, resulting in better customer service.
Optimised resource allocation for increased profits.