Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Arcadio Ruiz

Raleigh,NC

Summary

Dynamic real estate professional with an active NC license, adept at contract negotiation and client representation. At RE/MAX, I successfully guided clients through complex transactions, leveraging effective organizational skills and a client-oriented approach to exceed expectations and foster repeat business. Fluent in English and Spanish, enhancing communication with diverse clientele.

Overview

25
25
years of professional experience

Work History

Real Estate Agent

RE/MAX
05.2021 - Current
  • Guided clients through property purchases, ensuring understanding of market trends and financing options.
  • Conducted comprehensive market analyses to identify pricing strategies and investment opportunities for clients.
  • Developed marketing strategies utilizing social media platforms and traditional advertising to maximize property exposure.
  • Negotiated contracts and closing terms, advocating for client interests throughout the transaction process.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advertised client properties through websites, social media, and real estate guides.

Regional Demand Planner

E.I. Dupont De Nemours
01.2010 - 09.2020
  • Analyzed regional demand trends to optimize inventory levels across multiple product lines.
  • Collaborated with cross-functional teams to align production schedules with market needs.
  • Developed forecasting models utilizing advanced analytics tools for accurate demand planning.
  • Led initiatives to streamline supply chain processes, reducing lead times and improving delivery efficiency.
  • Presented quarterly demand forecasts to senior management, influencing strategic decision-making for resource allocation.
  • Monitored key performance indicators and provided actionable insights to drive operational efficiencies within the region.
  • Partnered with finance teams to evaluate the financial impact of various demand scenarios, providing insights for budgeting and resource allocation decisions.
  • Supported new product launches with well-researched demand forecasts, ensuring adequate stocks at various distribution points.

Customer Service Representative

E.i. Dupont De Nemours
01.2001 - 09.2010
  • Managed customer inquiries through phone, email, and chat channels to ensure timely resolution.
  • Developed and maintained comprehensive knowledge of products and services to enhance customer interactions.
  • Trained new team members on operational procedures and customer service best practices.
  • Collaborated with cross-functional teams to address complex customer issues effectively.
  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Developed and implemented training programs to improve staff performance and knowledge retention.
  • Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
  • Fostered a culture of continuous improvement through regular feedback and process evaluations.
  • Collaborated with senior leadership to define strategic objectives and prioritize key projects.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed and motivated employees to be productive and engaged in work.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.

Education

Associate of Science - Computer Programming

Escuela Tecnica & Vocacional
Manati, PR
05-1988

Skills

  • Effective organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Buyer representation
  • Works well independently
  • Client-oriented
  • Contract negotiation
  • Client needs assessment
  • Contract preparation
  • Buyer contracts
  • Active NC real estate license
  • Property tours and inspections
  • FLUENT IN English & Spanish

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Real Estate Agent

RE/MAX
05.2021 - Current

Regional Demand Planner

E.I. Dupont De Nemours
01.2010 - 09.2020

Customer Service Representative

E.i. Dupont De Nemours
01.2001 - 09.2010

Associate of Science - Computer Programming

Escuela Tecnica & Vocacional

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