Professional Summary
Overview
Work History
Education
Skills
Timeline

Arcelia I. Moreno

Arizona Otolaryngology Consultants, Mesa AZ.
Mesa,Az.
38
years of professional experience

Led customer and patient care initiatives in previous roles.,Provided assistance and support to patients as a registered medical assistant.,Achieved an associate degree in healthcare management to enhance knowledge and skills.

Work History

Registered Medical Assistant

8 Years 10 Months
Arizona Otolaryngology Consultants, Mesa AZ. | 10.2017 - Current
  • Back-office/Appointment Scheduling/Test Scheduling/Insurance prior authorizations, Benefits
  • Surgery Scheduling/Patient calls/Customer Service/Supply Orders/Instrument care/ BLS, CPR

Lead Registered Medical Assistant

11 Years 9 Months
Ironwood Cancer & Research Center, Chandler AZ. | 10.2005 - 07.2017
  • Patient Care/Customer Service/Surgery & Test Scheduling/Insurance prior authorizations, Benefits
  • Supply Orders/Instrument Care/Hired and trained medical assistants/ BLS, CPR

Certified Nursing Assistant

1 Year 8 Months
Mesa Christian Care Center, Mesa AZ. | 05.1994 - 01.1996
  • Patient care/Vitals/Bathing/Transfer/Charting

Night Auditor

5 Years 6 Months
Motel 6, Mesa AZ. | 11.1988 - 05.1994
  • Customer Service/Rented rooms/Cash Handling/End of day close out/Batch close out

Education

Associate's degree - healthcare management

Ultimate Medical Academy | 01.2024

Registered Medical Assistant

International Institute of the Americas | 01.2004

Certified Nursing Assistant

East Valley Institute of Technology | 01.1994

General Studies

Mesa High School | 01.1994

Skills

Leveraged Microsoft Office applications including Excel and PowerPoint to enhance team productivity.
Oversaw implementation and operation of EMR systems like Athena and Epic to improve healthcare delivery.
Engaged with team members in English and offered assistance in Spanish as needed.

Timeline

Registered Medical Assistant

Arizona Otolaryngology Consultants, Mesa AZ.
10.2017 - CurrentRead More

Lead Registered Medical Assistant

Ironwood Cancer & Research Center, Chandler AZ.
10.2005 - 07.2017Read More

Certified Nursing Assistant

Mesa Christian Care Center, Mesa AZ.
05.1994 - 01.1996Read More

Night Auditor

Motel 6, Mesa AZ.
11.1988 - 05.1994Read More

Mesa High School

General Studies
Read More

East Valley Institute of Technology

Certified Nursing Assistant
Read More

International Institute of the Americas

Registered Medical Assistant
Read More

Ultimate Medical Academy

Associate's degree from healthcare management
Read More

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Arcelia I. Moreno