Arcenia Pena
San Jose,CA
Summary
Dynamic professional with proven expertise in invoice processing and a knack for enhancing team performance, as demonstrated at Shiki Bento House. Excelled in maintaining confidentiality and managing vendor relationships, leveraging skills in QuickBooks and professionalism. Achieved consistent on-time invoice delivery, underscoring a commitment to efficiency and accuracy.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Accounts Payable Clerk
Shiki Bistro
05.2022 - 02.2024
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
Server/Server Shift Leader
Shiki Bento House
02.2019 - 05.2022
- Opening Restaurant duties as well as closing duties. Setting alarms making nothing is left on or open.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Check any big pre orders and coordinate with kitchen to assure order will be prepared in a timely matter.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Carlmont High School
Belmont, CA07-1996
Skills
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- Payment verification
- Bank reconciliation
- Confidentiality handling
- Transaction entry
- Bill payment
- Accounts payable software
- Professionalism and ethics
- Quickbooks
Languages
Spanish
Timeline
Accounts Payable Clerk
Shiki Bistro
05.2022 - 02.2024
Server/Server Shift Leader
Shiki Bento House
02.2019 - 05.2022
High School Diploma -
Carlmont High School
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