Archana Nair
Kearny,NJ
Summary
Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Accomplished at leveraging past lessons to inform future decision-making. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Seeking a full-time position that offers opportunities to utilize interpersonal skills, excellent time management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Solutions Analyst
At Last Sportswear
03.2023 - Current
- Assist in the development of company-wide best practices for solution analysis, increasing overall effectiveness and consistency across departments.
- Improve client satisfaction by identifying and addressing complex business challenges through tailored solutions.
- Streamline internal processes for more efficient workflow and increased team productivity.
- Identify requisite system data, hardware, and software components to fulfill user requirements
- Administer permissions and access to the on-site file servers
- Monitor and manage Office 365 and Adobe licenses, ensuring compliance, and optimizing license allocation based on user needs
- Implement and manage security measures, including identity and access management, threat protection, data loss prevention, and compliance policies to protect sensitive data
- Develop and test disaster recovery plans to minimize data loss and downtime in the event of a catastrophic failure
- Assist in planning and executing database migrations, upgrades, and consolidations
- Cleanse and transform data to ensure data accuracy, consistency, and quality
- Handle missing values and anomalies
- Generate reports and analyze data in Spiceworks to assess network performance, inventory statistics, and helpdesk metrics
- Ensure data is stored and used in compliance with data governance policies and standards.
Business Analyst
Genius Minds LLC
11.2019 - 03.2023
- Developed and documented business requirements by gathering intelligence on business requirements by interviewing stakeholders and analyzing workflows and procedures
- Elicited requirements by visiting courts, Law enforcement offices, and other client sites
- Authored User Stories and Business Requirements Documents based on the visits
- Identify performance issues and potential improvement areas
- Analyzed complex business processes, and workflows, and proposed areas for improvement from an Enterprise standpoint
- Created epics, and user stories with acceptance criteria, backlogs, and bugs in Agile Studio
- Coordinated with the UI Analyst to create mockups, workflows, use cases, and wireframes
- Generated test scripts, test plans, and user documentation for training purposes
- Designed process flows for various user interfaces/user experiences
- Gathered and interpreted relevant information via analysis, observation, surveys, meetings, and reading manuals/documentation from all the relevant sources the client is associated with
- Acted as a liaison between the Customer and development team in designing and implementing functionalities, creating documentation for training and Help Desk teams
- Created user training manuals and conducted user training and demos for future ease of use.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
Quality Assurance Analyst
Data Boss
03.2019 - 11.2019
- Test the in-house developed HTML/CSS/JS experiences on client’s websites across browsers and devices to ensure the highest quality and bug-free experiences are being delivered
- Participate in the project design discussions with business owners and developers and provide retrospective
- Identify and analyze scenarios or suggestions to make solutions better for the clients during the overall QA process
- Review design spec/JIRA stories, develop test cases, and execute them as well as identify bugs and enter them in JIRA and retest fixed bugs.
Senior Systems Engineer
Infosys Limited
02.2015 - 06.2017
- Performed manual, smoke, sanity, UX/UI, component, integration, system, regression, UAT, and API testing
- Collaborated with the client at the client’s location to ease the testing phase & the overall product release process
- Observed functional, and cosmetic defects & tracked the flow of data from the database to the website & application using SQL
- Lead a 5 member QA testing team in developing & successfully implementing quality assurance & quality control
- Worked under HIPAA compliance standards & maintained Test Matrix which gave an overview of the Testing Effort
- Experience in preparing Requirement Traceability Matrix (RTM) to ensure the test case coverage for all requirements.
Education
Master of Business Administration General Management -
New England College
12.2023
Master’s in Information Technology & Analytics -
Rutgers University
12.2018
Bachelor’s in Computer Engineering -
University of Mumbai
06.2014
Skills
- Requirements Gathering
- User Acceptance Testing
- Resource Allocation
- Time Management
- Conflict Resolution
- Agile Methodologies
- Training and Support
- Problem-Solving
- Analytical Skills
- Decision Making
- Critical Thinking
- Creative Solutions
- Project Documentation
- Software Development LC
- Business Analysis
- MS Office Suite 365
- JIRA
- HP QC
Timeline
Solutions Analyst
At Last Sportswear
03.2023 - Current
Business Analyst
Genius Minds LLC
11.2019 - 03.2023
Quality Assurance Analyst
Data Boss
03.2019 - 11.2019
Senior Systems Engineer
Infosys Limited
02.2015 - 06.2017
Master of Business Administration General Management -
New England College
Master’s in Information Technology & Analytics -
Rutgers University
Bachelor’s in Computer Engineering -
University of Mumbai
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