Summary
Work History
Education
Skills
Timeline
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Archie Cloyd

Chick-fil-A
Durham,North Carolina

Professional Summary

Dynamic Team Leader with proven strengths in performance improvement, team motivation, and conflict resolution. Expertise in supervising operations and fostering a collaborative environment to enhance service delivery and customer satisfaction.

Work History

08.2022 - 20263 Years 5 Months
Team Leader
Chick-fil-A | Durham, NC
  • Supervised team operations to ensure efficient service delivery and adherence to company standards.
  • Trained new staff on operational procedures, resulting in improved team performance and customer satisfaction.
  • Monitored inventory levels, coordinating with suppliers to maintain optimal stock for daily operations.
  • Conducted regular performance assessments, providing coaching to team members for skill development and growth.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Education

High School Diploma

McCorriston Catholic High School | Trenton, NJ
McCorriston Catholic High School - Trenton, NJ

Certified Technician Licensed | HVAC Technician

College of Albarmarle | Elizabeth City, NC
College of Albarmarle - Elizabeth City, NC

Diploma | Culinary Arts

College of Albamarle | Elizabeth City, NC
College of Albamarle - Elizabeth City, NC

Graduate Certificate | Carpentry

College of Albarmarle | Elizabeth City, NC
College of Albarmarle - Elizabeth City, NC

Skills

Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Work Planning and Prioritization
Coaching and mentoring
Performance improvement
Work planning

Timeline

Team Leader
Chick-fil-A
08.2022 - 2026Read more
McCorriston Catholic High School - High School Diploma,
Read more
College of Albarmarle - Certified Technician Licensed , HVAC Technician
Read more
College of Albamarle - Diploma, Culinary Arts
Read more
College of Albarmarle - Graduate Certificate, Carpentry
Read more