ARDA GONDIKEN
Rehoboth Beach,DE
Summary
Enthusiastic and detail-oriented professional with a degree in Economics. Skilled in transaction handling, client assistance, and delivering exceptional customer experiences. Demonstrated ability to work effectively in high-volume environments, with a strong commitment to accuracy and reliability.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Hyatt House
Lewes, DE
05.2024 - 03.2025
- Provided excellent customer service while upholding company policies.
- Managed cash drawer responsibly throughout shift.
- Inputted guest information into computer system accurately and securely.
- Processed payments accurately and efficiently.
Cashier
Ocean Grill
Lewes, DE
05.2023 - 05.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
Business Development Specialist
MobVoyage
Istanbul, Turkey
08.2021 - 04.2023
- Established effective working relationships with internal teams including marketing, operations, finance and legal departments.
- Implemented promotional activities such as print advertising campaigns, email campaigns, direct mailings.
- Generated sales leads by attending trade shows and networking events.
- Developed key relationships with customers through regular communication, meetings, and events.
Accountant Intern
Three D Promotion Advertising Tourism
Istanbul, Turkey
09.2019 - 02.2020
- Assisted in the implementation of new accounting software programs.
- Monitored cash flow activities including payments received from customers and payments made to suppliers.
- Maintained and updated financial records for multiple clients.
- Performed data entry into various financial systems.
Education
Bachelor of Arts - Economics
Istanbul University
Istanbul/Turkey06-2021
Skills
- Customer service
- Relationship building
- Time management
- Cash handling
- Data entry
- Payment processing
- Sales promotion
- CRM software proficiency
- Adaptable
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Timeline
Front Desk Agent
Hyatt House
05.2024 - 03.2025
Cashier
Ocean Grill
05.2023 - 05.2024
Business Development Specialist
MobVoyage
08.2021 - 04.2023
Accountant Intern
Three D Promotion Advertising Tourism
09.2019 - 02.2020
Bachelor of Arts - Economics
Istanbul University
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