Ardasia Miles
Maple Heights,OH
Summary
Enthusiastic team member with over 4 years of experience in food preparation, line cooking, cleaning, and food safety. Possesses excellent multitasking and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Back of House Team Member
Chick-fil-A
02.2024 - Current
- Prepared wide variety of menu items following specific recipes to meet customer satisfaction.
- Maintained and sanitized service stations, prep areas, and countertops.
- Assisted in training new team members, ensuring they met restaurant's high standards.
- Optimized food storage procedures to maintain ingredient freshness and reduce spoilage.
Team Member/Cashier
Tide Dry Cleaners
05.2022 - 05.2024
- Addressed and resolved customer complaints in polite and professional manner.
- Counted cash drawers and secured safe at beginning and end of shifts to maintain accuracy.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Enhanced billing efficiency by streamlining invoicing processes and implementing automated systems.
Team Member/Cashier
Dave's Hot Chicken
02.2022 - 04.2023
- Kept work areas sanitized, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Checked food preparation and presentation to verify quality and consistency.
- Improved team morale with positive feedback and effective communication.
Crew Member/Cashier
McDonald's
02.2020 - 08.2021
- Improved customer satisfaction by providing friendly and efficient service.
- Worked well with teammates and accepted coaching from management team.
- Kept dining area, food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High school diploma -
Old Brook High School
Cleveland, OH06.2021
Skills
- Food Service
- Customer Service
- Cash Handling
- Food Preparation
- Weighing and Measuring
- Food Safety
- Cooking
- Serving
- Cleaning and sanitizing
- Teamwork and Collaboration
- Problem-solving abilities
- Time Management
- Multitasking Abilities
- Excellent Communication
- Creative Thinking
- Active Listening
Certification
Certified Phlebotomy Technician, 11/01/20, Present
Timeline
Back of House Team Member
Chick-fil-A
02.2024 - Current
Team Member/Cashier
Tide Dry Cleaners
05.2022 - 05.2024
Team Member/Cashier
Dave's Hot Chicken
02.2022 - 04.2023
Crew Member/Cashier
McDonald's
02.2020 - 08.2021
High school diploma -
Old Brook High School