Arden Faulkner
Palm Desert
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Server
Red Robin
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with all customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation, letting the manager know immediately of the situation always helps.
Education
High School Diploma -
College of The Desert
Palm Desert, CASkills
- Service Prioritization, I do everything possible for my customers, I always have the mindset of where there's a will there's a way Whether I'm customizing their food to fit their dietary needs, or helping older customers walk to their table, I always try to make sure guests have a pleasant, positive time for their whole visit
- High-Volume Dining, I have only had one job, but the restaurant I worked at is used to receiving large parties It is normal at my job for one server to take on a party of 50 all by themselves
- CPR and First Aid Certified, because of my major, public health science, I have received these skills and know how to use them when under pressure This includes the Heimlich maneuver on infants to adults, CPR, safety around bloodborne pathogens, and safety around bodily fluids
- Courteous Phone Demeanor, I started at Red Robin as a host, when answering the phone, I always answer with a positive attitude and a problem solving mind so I am ready for whatever a guest asks me That is why it is always important to know about any deals, happy hours, or policies the restaurant has
Timeline
Server
Red Robin
04.2022 - Current
High School Diploma -
College of The Desert