Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Memorized and recited product information regarding beverages and cuisine, including creation methods, sourcing locations, and flavor profiles.
Implemented feedback from customers to improve service quality and menu offerings.
Provided excellent customer service to ensure satisfaction and a memorable, high quality fine-dining experience.
Legal Assistant
Clark, Smith, & Sizemore LLC
Macon, GA
08.2022 - Current
Drafted correspondence, insurance demands, and medical narratives.
Organized legal documents in company filing systems and databases.
Reviewed client records and case information to create case summaries and postulate legal approaches.
Assisted attorneys and paralegals with file organization, document creation, and general needs.
Volunteer Staff
Georgia Teen Institute (GUIDE, Inc.)
Oxford, GA
01.2016 - 06.2023
Worked with localized teams of adolescents, teaching community-building skills and guiding goal-focused community project planning.
Led exercises and activities for team-building and facilitated debriefing discussions regarding the exercise.
Collaborated with other staff members in both partner and group dynamics to organize schedules, delegate tasks, and create a meaningful experience for attendees.
Encouraged camper participation and engagement through enthusiastic leadership and role modeling.