Kennedy Ross
Florence,SC
Summary
Adaptable and proactive individual with experience in customer service and counseling. Skilled in problem-solving and active listening, consistently delivering timely solutions to enhance client satisfaction and support emotional well-being. Passionate about empowering underserved populations and promoting positive outcomes for children and families.
Overview
6
6
years of professional experience
Work History
Carhop Server
Sonic
Florence, South Carolina
04.2020 - Current
- Delivered food and drinks to customers in a timely manner.
- Assisted team members during busy shifts to ensure smooth service.
- Communicated effectively with kitchen staff regarding special requests.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Cash Management
Inventory Specialist
South East Express
Timmonsville, South Carolina
06.2023 - 08.2023
- Managed inventory accuracy using warehouse management systems for tracking.
- Collaborated with suppliers to ensure timely delivery of materials.
- Participated in physical inventory counts to keep information accurate and current.
Office Assistant
Samaritan house
Orangeburg , SC
11.2025 - 03.2026
- Managed daily office operations and maintained organized filing systems.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Coordinated travel arrangements for residents, including flight and hotel bookings.
- Maintained confidentiality of sensitive information and documents.
Guidance Counselor Intern
Mellichamp Elementary School
Orangeburg, SC
09.2025 - 05.2026
- Developed and facilitated workshops on social skills and conflict resolution, enhancing student interactions and reducing conflicts.
- Provided guidance on emotional well being through one-on-one conversations or group settings.
- Assisted in developing targeted interventions for behavioral issues, improving student behavior and classroom environment.
- Observed classrooms to assess teaching methods employed by faculty members.
- Created educational materials such as brochures, pamphlets, newsletters. to inform parents about available resources and services.
- Maintained confidential records of counseling sessions, assessments, and communications with students and parents.
Education
High School Diploma -
South Florence High
Florence, SC06-2021
Bachelor of Social Work - Social Work
South Carolina State University
Orangeburg, SC05-2026
Skills
- Customer service
- Time management
- Communication skills
- Active listening
- Problem solving
- Case management support
- Documentation
- Strong work ethic
- Emotional support
- Advocacy
Timeline
Office Assistant
Samaritan house
11.2025 - 03.2026
Guidance Counselor Intern
Mellichamp Elementary School
09.2025 - 05.2026
Inventory Specialist
South East Express
06.2023 - 08.2023
Carhop Server
Sonic
04.2020 - Current
High School Diploma -
South Florence High
Bachelor of Social Work - Social Work
South Carolina State University