Arden Miller
Lewistown,OH
Summary
Successful at maintaining smooth and high-quality operations in cafeterias. Experience coordinating supplies, preparing food, maintaining safety, and handling money. Familiar with updating records, adhering to health code regulations and training team members to maximize productivity.
Overview
8
8
years of professional experience
Work History
Cafeteria Supervisor
AVI Foodsystems
Russells Point, OH
10.2023 - Current
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
- Distributed food to service staff for prompt delivery to customers.
- Ensured all health codes were followed during meal service.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Monitored temperatures of prepared food and cold-storage areas.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Resolved customer complaints related to the quality of food or services provided by the cafeteria staff.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Swing Manager
McDonalds
Russells Point, Ohio
04.2017 - 10.2023
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Prepared and led food service training programs to teach staff various tasks.
- Resolved problems or concerns to satisfaction of involved parties.
- Inspected dining and serving areas for cleanliness and proper setup.
- Resolved customer complaints in a professional manner while upholding company standards.
- Coached staff on strategies to enhance performance and improve customer relations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Maintained control of shift operations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained workers to close skill gaps and improve overall productivity.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Managed and trained a team of 15+ employees in daily operations and customer service.
Education
Some College (No Degree) - Accounting
University of Northwestern Ohio
Lima, OHSkills
- Product ordering
- Inspection skills
- Health and safety regulations
- Team supervision
- Allergy awareness
- Employee training
- Food safety
- Sanitation standards
- Quality assurance
- Microsoft Applications
References
- Jennifer Reynolds - (937)-441-0429 - Occupational Therapist at Logan Acres - Family Friend
- Tom Irick - (937)-210-0002 - Enterprise Architech at Lima Memorial - Family Friend
Timeline
Cafeteria Supervisor
AVI Foodsystems
10.2023 - Current
Swing Manager
McDonalds
04.2017 - 10.2023
Some College (No Degree) - Accounting
University of Northwestern Ohio
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