Arden Pachall

• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Verified patient insurance coverage and collected required co-payments.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Completed EKGs and other tests based on patient presentation in office.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
• Used ECW (EClinical Works) to schedule appointments for doctor visits and procedures.
• Assisted direct physician with additional tasks outside of normal daily work role to help physician complete assignments that were needed to obtain their MD. IE; Gathered, recorded and kept an excel spreadsheet documenting diabetes in patients and the commonalities between them. Holding meetings with the physician regarding progress, updates, and or changes. While still maintaining normal duties and still seeing patients.

• Greeted and roomed patients
• Measured and recorded patient vital signs
• Recorded chief complaints and medical histories
• Performed injections, EKGs, specimen collections, patient instructions, urinalysis, flu, strep, pregnancy and drug testing
• Assisted physician during exams and procedures
• Conducted patient and room preparations
• Sterilization of equipment and instruments
• Inventoried and stocked exam rooms
• EHR charting in EClinical Works
• Scheduled appointments, faxed, filed and scanned medical records while adhering to HIPAA Guidelines.