Arden M Castillo
Houston ,Texas
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
10
10
years of professional experience
Work History
Cashier
Jack in the Box
Houston , TX
06.2023 - 11.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
McDonald's Restaurant
Houston , TX
08.2022 - 08.2025
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Target
Stocking
Houston , Tx
05.2016 - 07.2025
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Cashier
Exxon Mobil
Houston , Texas
12.2023 - 01.2024
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
12 GRADE -
Thurgood Marshall
Missouri City, TX10-2018
Skills
- Customer loyalty programs
- Sales promotion
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Spirit, wine, and beer expertise
- Cleaning and sanitizing
- Credit card processing
- Cash handling
- Fraud prevention awareness
- Staff training
- Receipt handling
- Money handling
- Clear communication
- Cash register systems
- Merchandise restocking
- Exchanges processing
Timeline
Cashier
Exxon Mobil
12.2023 - 01.2024
Cashier
Jack in the Box
06.2023 - 11.2025
Cashier
McDonald's Restaurant
08.2022 - 08.2025
Target
Stocking
05.2016 - 07.2025
12 GRADE -
Thurgood Marshall
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